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Configuring and Troubleshooting Application Issues : Designing a Deployment Strategy

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5/24/2011 11:20:57 AM
One of the things to consider when an application needs to be installed on several systems is how you will install it. If you're installing it on a single system, the obvious choice is to install it directly. Pop the CD in, run setup, and you're finished.

However, if you need to install it on multiple systems, you'll probably want to automate the installation. This allows you to deploy the installation over the network. There are two primary issues to address when automating the installation:

  • Identifying deployment concerns

  • Choosing a deployment method

1. Identifying Deployment Concerns

When you decide that you want to deploy applications to computers over the network, you'll need to consider several other issues. By identifying your needs and concerns in these areas, it'll be easier to decide on the deployment method.

The primary two choices you have to deploy an application are Group Policy or System Center Configuration Manager. SCCM provides additional capabilities with scheduling and staggering deployments that aren't available to Group Policy.


The deployment concerns are these:

  • Application packages

  • Network considerations

  • Scheduling considerations

  • Client requirements

1.1. Application Packages

Applications must be packaged as .msi files in order to deploy them over the network using Group Policy or System Center Configuration Manager. If the application isn't already packaged as an .msi file, there are some methods you can use to package it.

You can also apply transforms (.mst) to .msi package files. A transform can be used to modify how the default installation is done for an .msi package. As an example, the default installation of Word may install the English dictionary. You may also want the Spanish dictionary included. You could create a transform as an .mst file and deploy the package with this transform.

1.2. Network Considerations

The biggest consideration with the network is available bandwidth. This is a comparison of the size of the network pipe and how much bandwidth is used on your network.

For example, you could have a 100Mbs network infrastructure without much usage. This would give you high available bandwidth. If you wanted to deploy applications over this network, you would probably be able to do so without impacting its performance.

On the other hand, you could have a 1Gbs network with high usage. Even though the network starts with a wider pipe, if it's already close to peak capacity, you may impact the performance of the network by deploying various applications.

1.3. Scheduling Considerations

You can often overcome any problems with a slow network by deploying the applications during off-peak hours. In other words, the network could be at peak capacity during working hours but have a lot of capacity during non-work hours.

You can also choose to stagger the deployments. Instead of pushing out the application to 1,000 clients at the same time, you could deploy the application in phases.

SCCM allows you to schedule and stagger the deployments. Group Policy doesn't have a scheduling deployment choice. However, you can also stagger the deployment with Group Policy by linking the Group Policy object to Organizational Units one at a time. For example, you can link the GPO to the Sales OU on Monday, link the GPO to the HR OU on Tuesday, and so on.

1.4. Client Requirements

When deploying applications to clients, you can first audit the systems to ensure that they meet prerequisites and minimum requirements.

Scripts using Windows Management Instrumentation (WMI) can be used to identify the current status of any system. You can check for available disk space, the amount of memory, the version of the operating system, and much more. You can use these results to identify which computers should receive the applications.

Group Policy includes the ability to use WMI filters with a GPO. As long as the requirements in the WMI filter are met, the application will be deployed.

Similarly, SCCM allows systems to be inventoried to determine if they meet certain requirements. SCCM also uses WMI queries.

2. Choosing a Deployment Method

The two primary methods of deploying software are Group Policy and SCCM. Group Policy is free and can be used in any Windows domain hosting Windows 2000 servers or newer. SCCM is a server product that must be purchased. However, SCCM offers greater flexibility in scheduling the deployments.

Other less-used choices are as follows:


Scripts

If you can write a script to deploy the application, the script can be scheduled to run with Group Policy. The script could be configured to check to see if the software is installed. If it is installed, the script will stop. If it isn't installed, the script could install it.


Deploy

manually from a central server It's also possible to store the software package on a central server share. Users or administrators could then connect to the share using the UNC path of \\ServerName\ShareName.

2.1. Group Policy

You can use Group Policy to deploy applications. Group Policy can be used as long as your network is hosting a domain.

When deploying applications, you'll deploy them by assigning or publishing.

Assigning An application can be assigned to a user or to a computer. When assigned to a computer, it is installed the next time the computer is booted. When assigned to a user, it is available on the Start menu. The first time the user selects it from the Start menu, it is installed.

Publishing An application can be published only to a user, not to a computer. When published, it is available to be installed by the user via the Control Panel => Programs menu.

When an application is assigned or published to users, it can also be installed when a user attempts to open a file that requires the application (called document invocation). In other words, a user may have Microsoft PowerPoint 2007 assigned, but it has never been installed. If the user receives a file with the .pptx extension and double-clicks it to open it, Microsoft PowerPoint 2007 will then be installed.

2.2. System Center Configuration Manager

System Center Configuration Manager (SCCM) is a server product that can be purchased. It can be used to install software on computers and much more. For example, it can be also used to deploy full images and deploy updates to clients.

NOTE

The primary tradeoff between Group Policy and SCCM is cost. Group Policy is free. SCCM is a server product that must be purchased. Also, because of the richness of SCCM, it takes some time and training for administrators to get up to speed on SCCM.

One of the significant benefits of using SCCM is that you can schedule the deployments. As mentioned before, this can be useful if the network infrastructure is close to peak capacity. The amount of bandwidth needed to install some applications can be extensive. If software is installed during peak usage of the network, the installation could interfere with normal operations.

With SCCM, you can schedule the deployments to occur during off-peak times. It also allows you to stagger the deployments so that they occur at different times.

Exercise: SCCM vs. Available Operating System Tools

Most of what you can do with SCCM you can also do with available tools in Windows Server 2008 or Windows Server 2008 R2. However, SCCM provides additional features for each of these capabilities.

For example, Group Policy is a built-in tool that can be used to deploy applications. SCCM gives additional features such as scheduling and staggering deployments.

Windows Server Update Services (WSUS) is a free Microsoft product that can be used to control how updates are downloaded and deployed to clients. SCCM provides better control of these updates and how the clients can be audited.

Windows Deployment Services (WDS) is a free server role that can be added to capture and deploy full operating system images to clients. SCCM can be used to improve these deployments so that they are Zero Touch Installations (ZTI).

When evaluating the choice to add SCCM, it's important to realize that it does provide these extra benefits.

Other -----------------
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