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Microsoft Exchange Server 2013: Configuring mailbox delivery restrictions, permissions, and storage limits (part 1) - Setting message size restrictions on delivery to and from individual mailboxes

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You use mailbox properties to set delivery restrictions, permissions, and storage limits. To change these configuration settings for mailboxes, follow the techniques discussed in this section.

Setting message size restrictions for contacts

You set message size restrictions for contacts in much the same way that you set size restrictions for users. Follow the steps listed in the next section.

Setting message size restrictions on delivery to and from individual mailboxes

Message size restrictions control the maximum size of messages that can be sent or received in the Exchange organization. With Exchange Online, the maximum size of messages that users can send is 35,840 KB and the maximum size of messages that users can receive is 36,864 KB by default. With on-premises Exchange, you can manage these settings in a variety of ways. Typically, you manage these restrictions for the organization as a whole using the Organization Transport Settings. To manage these settings complete these steps:

  1. In Exchange Admin Center, select Mail Flow in the feature pane and then select Receive Connectors.

  2. On the Receive Connectors page, tap or click More Options and then select Organization Transport Settings.

  3. By default the maximum receive and send message size are both set to 10 MB. Use the options on the Limits page to set new defaults and then tap or click Save.

You also can manage these restrictions using transport rules that filter messages by size and have specific conditions that apply to the size of messages or attachments, including the Apply This Rule If The Message Size Is Greater Than Or Equal To condition and the Apply This Rule If Any Attachment Is Greater Than Or Equal To condition.

Using the Apply This Rule If The Message Size Is Greater Than Or Equal To condition, you can:

  • Set restrictions regarding the size of messages that can be sent or received.

  • Specify the action or actions to take if a message meets or exceeds this limit.

  • Define exceptions for specific users and groups as well as for messages that have specifically-defined characteristics.

In Exchange Admin Center, you can create and manage transport rules, using the options found under Mail Flow > Rules. Tap or click New and then select Filter Messages By Size. The shell commands for working with transport rules include: Disable-TransportRule, Enable-TransportRule, Get-TransportRule, New-TransportRule, Remove-TransportRule, and Set-TransportRule.

When setting these types of organization-wide restrictions, you’ll want to consider the global impact. Typically, you’ll want to apply organization-wide restrictions only to prevent abuse of the mail system. For example, you may want to configure rules that block sending and receiving of very large files and provide a message that encourages senders to use a site mailbox configured as part of a Microsoft SharePoint site for sharing large documents instead.

Sometimes, you need to set exceptions for specific users. For example, some users might need to be able to send large files as part of their job.

For online Exchange, delivery restrictions are fixed for individual users. For sending messages, the maximum message size is 35,840 KB. For received messages, the maximum message size is 36,864 KB.

For on-premises Exchange, you set individual delivery restrictions by completing the following steps:

  1. Open the Properties dialog box for the mailbox-enabled user account by double-tapping or double-clicking the user name in Exchange Admin Center.

  2. On the Mailbox Features page, scroll down and then tap or click View Details under Message Size Restrictions.

  3. As shown in Figure 1, you can set the following send and receive restrictions:

    A screen shot of the Message Size Restrictions dialog box, showing individual delivery restrictions.
    Figure 1. You can apply individual delivery restrictions on a per-user basis.
    • Sent Messages > Maximum Message Size . Sets a limit on the size of messages the user can send. The value is set in kilobytes (KBs). If an outgoing message exceeds the limit, the message isn’t sent and the user receives a non-delivery report (NDR).

    • Received Messages > Maximum Message Size . Sets a limit on the size of messages the user can receive. The value is set in KBs. If an incoming message exceeds the limit, the message isn’t delivered and the sender receives an NDR.

  4. Tap or click OK and then tap or click Save. The restrictions that you set override the global default settings.

Setting send and receive restrictions for contacts

You set message send and receive restrictions for contacts in the same way that you set these restrictions for users. Follow the steps listed in the next section.

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