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Microsoft LynServer 2013 : Windows Client - Peer-to-Peer Conversations (part 1) - Using Tabbed Conversations

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Instant Messaging

For most environments, the most commonly used feature in the Lync 2013 client is instant messaging. This function enables users to stop cluttering mailboxes with messages such as “Where do you want to go for lunch,” and enables users to limit their messages to only people who are likely to respond quickly. This is where accurate presence information really comes in handy.

Starting an IM conversation is as simple as double-clicking a contact. Doing so launches the IM window that defaults to the IM.

The IM client works like any other IM client. You can see the status information for the person with whom you are communicating, and there are two areas in the window: one to type in and one to display the conversation. Users have access to the usual features such as altering the font, color, and size of the text, as well as a menu of emoticons. You can access emoticons with the usual combinations of characters.

Using Tabbed Conversations

New to the Lync 2013 client is the capability to use tabbed conversations, which is enabled by default. After starting one IM, simply double-click another contact to start a separate conversation and the windows will be automatically grouped together with tabs, as shown in Figure 1.

Image

Figure 1. Tabbed conversations.


Note

Tabbed windows apply only to IM or Persistent Chat conversations. When a user makes an audio call or joins a meeting, that conversation is opened in a separate window.


Users can adjust the order of the conversations by left-clicking on a conversation and dragging the tab up or down. Tabbed conversations can also be closed with a click of the X that appears on the right side of each tab.

Users can manually pop out a tab by right-clicking on it and selecting Pop Out Conversation. This can be useful when the user needs to separate the windows for reference.

Archiving IM Conversations

IM conversations can be archived in two ways. One way is for an administrator to implement an archiving policy on an archiving server, but this data is not accessible by the users. The other way is to archive messages into Outlook so that users can reference previous conversations easily.

In the Options area, under the Personal tab, is the option to Save Instant Message Conversations in My Email Conversation History folder. This is enabled by default, and it ensures that each conversation is saved into this email folder at the time the IM window is closed. This is a useful way to access old conversations, and this folder’s contents are indexed for easy searches.

Audio and Video Calls

One of the most interesting features in the Lync 2013 client is the capability to participate in audio or video conferences with other users in the Lync Server 2013 environment.

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