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Windows Phone 8 : Configuring Basic Device Settings - About Your Phone

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3/22/2014 3:33:09 AM

The About option is designed primarily for people who need technical assistance. The About screen provides virtually everything you need when seeking help, including detailed information about the phone’s hardware and firmware and contact information for the technical support department. The About screen also provides links to the phone’s Terms of Use policy and privacy policy. You can access the About screen by going to the Settings screen and tapping About.

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Avoid the Reset Button!

The bottom of the About screen contains a button labeled Reset Your Phone . Tapping this button permanently erases your data and your apps (although your phone asks for a final confirmation before doing so). It’s exceedingly unlikely that you’ll need to use this option, except perhaps if you’re giving your phone to someone else and want your data off it.



>>>Go Further: Technical Support

If you ever have to call technical support about a problem with your phone, you might find that the support technician needs more detailed information about your phone’s hardware and firmware versions than what is displayed on the About screen. If so, go to the About screen and tap the More Info button. This causes the phone to reveal much more detailed version information.


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- Windows Phone 8 : Configuring Basic Device Settings - Find My Phone
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