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Managing Windows Small Business Server 2011 : Adding a Terminal Server (part 2) - Installing the Remote Desktop Services Role

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3/9/2013 11:41:55 AM

3. Installing the Remote Desktop Services Role

Installing the Remote Desktop Services role and its supporting role service should be one of the very first things you do on any server you plan to use as an RD Session Host. Important changes to how applications are installed happen automatically when you’re in Application Mode on a Windows Server computer, and there can be problems if applications are installed before the server is converted to an application server. Our general preference is to run through the tasks on the Initial Configuration Tasks Wizard (ICTW), skipping only the Add Roles tasks, but joining the server to the domain, giving it a name, setting a fixed IP address, and installing the basic features we want on all servers. After that is done and all the required restarts have been completed, it’s time to install the RD Session Host role. You’ll also need to move the server from the SBSComputers OU to the SBSServers OU.


To install the Remote Desktop Services role, follow these steps:

  1. On the SBS server, open the Active Directory Users And Computers console, shown in Figure 1, from the Administrative Tools menu, or by typing dsa.msc at a command prompt.

  2. Navigate to the SBSComputers OU, as shown in Figure 1. Select the server that will be the RD Session Host server, and drag it to the SBSServers OU.

  3. You’ll be warned about moving objects in Active Directory, as shown in Figure 2. Click Yes to confirm you want to move the object.

  4. Log on to the server that you want to add the RD Session Host role to.

  5. Open a Windows PowerShell or command window as administrator.

  6. Force a group policy update, as shown in Figure 3. This might cause Remote Desktop to be disabled, so you should avoid doing this from a Remote Desktop session. Alternately, you can simply reboot the server.

  7. Log on to the server that you want to add the RD Session Host role to, and open the Server Manager console if it doesn’t open automatically. (If the Initial Configuration And Tasks Wizard opens, you can close it and the Server Manager console will open automatically.)

    Figure 1. The Active Directory Users And Computers console

    Figure 2. Moving the RD Session Host server object to the SBSServers OU

    Figure 3. Forcing a Group Policy update after changing the server’s organizational unit

  8. In the left pane of the Server Manager console, select Roles, as shown in Figure 4.

    Figure 4. The main Server Manager console, with Roles selected in the left (tree-view) pane

  9. Select Add Roles from the action menu to open the Add Roles Wizard.

  10. The Before You Begin page of the Add Roles Wizard contains some general information and recommended configuration settings. After you’ve seen this once and have read it, you can select the Skip This Page By Default check box. Once is quite enough.

  11. Click Next to open the Select Server Roles page. Select Remote Desktop Services, as shown in Figure 5.

    Figure 5. The Select Server Roles page of the Add Roles Wizard

  12. Click Next to open the Remote Desktop Services page. Read the brief Introduction To Remote Desktop Services, and if you want more information on Remote Desktop Services roles and role services, click the Overview Of Remote Desktop Services link.

  13. Click Next to open the Select Role Services page, as shown in Figure 6. Select at least the Remote Desktop Session Host role service.


    Note:

    You’ll need to install an RD Licensing server in your SBS domain within 120 days of enabling Remote Desktop Services. This can be installed on any Windows Server 2008 R2 computer in the domain, and it can be installed at any point in that 120-day period.


    Figure 6. The Select Role Services page of the Add Roles Wizard for adding the Remote Desktop Services role

  14. Click Next to open the Uninstall And Reinstall Applications For Compatibility page of the Add Roles Wizard, shown in Figure 7. This is a good reminder that applications that have already been installed should be uninstalled and reinstalled so that they are properly multiuser-aware.

    Figure 7. The Uninstall And Reinstall Applications For Compatibility page of the Add Roles Wizard

  15. Click Next to open the Specify Authentication Method For Remote Desktop Session Host page, shown in Figure 8. There are two choices for authentication:

    • Require Network Level Authentication Choose this if all your clients will be running at least Windows XP SP3 or Windows Vista. This option is more secure and should be used when possible.

    • Do Not Require Network Level Authentication Choose this option if you have clients that can’t be upgraded to at least Windows XP SP3. Clients will still require RDP 6 or later to use RemoteApps.

    Figure 8. Setting the authentication level for the Remote Desktop Session Host

  16. Click Next to open the Specify Licensing Mode page, shown in Figure 9. Here you can choose between per-device or per-user licensing, or you can delay the decision. In most cases, unless you’ve already bought your CALs, postpone this for now, until you’ve had a chance to decide how your users will actually use the terminal server. This will allow you to make the most cost-efficient choice for licensing.

    Figure 9. You can postpone the decision about which Remote Desktop Licensing mode to use.

  17. Click Next to open the Select User Groups Allowed Access To This RD Session Host Server page, shown in Figure 10. The default is only Administrators, so you’ll want to change that. We suggest creating a Security Group specifically to control Remote-Apps access, but you can also just give all users access or specify each individual user.

    Figure 10. The Select User Groups Allowed Access To This RD Session Host Server page of the Add Roles Wizard

  18. Click Add to specify additional users and groups that will be able to use the terminal server. To add the same group of users who are allowed access to Remote Web Access (RWA), enter Windows SBS Remote Web Access Users in the Select Users, Computers, Or Groups dialog box, as shown in Figure 11. Click Check Names to make sure you’ve typed the group name correctly, and then click OK to return to the Add Roles Wizard.

    Figure 11. Selecting users and groups

  19. Click Next to open the Configure Client Experience page shown in Figure 12. Here you can enable additional audio and display capabilities to provide the user with a richer experience. The choices are

    • Audio And Video Playback Choose this to enable users to play audio and video from the RD Session Host to their desktop. This will automatically install the Desktop Experience feature on the RD Session Host.

    • Audio Recording Redirection Select this to enable users to record audio on their client and have it available to the RD Session Host.

    • Desktop Composition (Provides The User Interface Elements Of Windows Aero) Select this to enable full Aero glass to the RD Session Host client. This will automatically install the Desktop Experience feature on the RD Session Host.

    Figure 12. Enabling a rich multimedia experience for the RDS client

  20. Click Next to open the confirmation page, and then click Install to begin the installation.

  21. Before the installation is complete, you’ll need to reboot the server. Click Close on the Installation Results page, and click Yes to begin the reboot.

  22. When the server has restarted, log on with the same account as you used to add the Remote Desktop Services role. The Installation Results page will open and the installation will complete.

REAL WORLD: Desktop Experience

By default, there is no audio on a Windows Server 2008 R2 computer, and the default graphics level is set to a 16-bit maximum. You can improve this by adding the Windows Server 2008 Desktop Experience feature. This feature gives your client sessions the visual look and feel of Windows 7, as well as adding other programs that are normally part of Windows 7, including Windows Media Player.

If you enabled Desktop Composition and Audio And Video Playback during the installation of Remote Desktop Services, you’re all set. But if you didn’t, and now your users are asking for the full Windows 7 experience, you can improve the user experience by enabling 32-bit color and audio by following these steps:

  1. Open the Server Manager console if it isn’t already open.

  2. Navigate to Roles and then Remote Desktop Services, and then select RD Session Host Configuration in the left pane of Server Manager.

  3. Select RDP-Tcp in the center Connections pane, as shown in Figure 13.

    Figure 13. The RDP Configuration in Server Manager

  4. Right-click the RDP-Tcp connection and select Properties to open the RDP-Tcp Properties dialog box.

  5. Click the Client Settings tab, as shown in Figure 14.

    Figure 14. Setting RDP properties

  6. Select a maximum color depth of 32 Bits Per Pixel from the Limit Maximum Color Depth drop-down list to enable 32-bit color.

  7. Clear the check boxes for Audio And Video Playback and Audio Recording in the Disable The Following section.

  8. Click OK to close the Properties dialog box. If there are current user sessions, you’ll see the warning shown in Figure 15.

    Figure 15. Warning when changing a configuration with open sessions

  9. By default, the Audio service is manually started on Windows Server 2008 R2. You need to enable it before RDP clients will get audio.

  10. Click Services on the Administrative Tools menu, and then scroll down to Windows Audio.

  11. Right-click Windows Audio and select Properties, change the Startup Type to Automatic, and then click Start to start the service.

  12. Click OK and then close the Services console.

Making these changes improves the overall user experience for end users but also increases the amount of resources used per connection. That’s probably not a big issue in most SBS environments, and we think it’s worthwhile. Adding the Desktop Experience doesn’t, however, install the games that are normally included with Windows 7. This probably improves productivity, but we think there should at least be an option for them.

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