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Implementing Edge Services for an Exchange 2010 Environment : Implementing Safelist Aggregation for Outlook 2003 and Outlook 2007

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3/22/2011 3:40:34 PM
The Safelist Aggregation component of an Edge Transport server allows an administrator to obtain copies of end users’ Safe Senders lists from Outlook 2003 and 2007 clients. Safelist Aggregation essentially provides a mechanism to respect the entries users have made in their Safe Senders lists, which reduces false positives when filtering for spam. By moving the user’s safelist to the Edge Transport server, a rule or spam filtering process set up at the Edge won’t delete email that a user has deemed desired.

Configuring Safelist Aggregation for Outlook 2003/2007

As with all of the other Edge Transport rule processes, the Edge Transport server must be subscribed to the Exchange Server 2010 organization from which you want to retrieve Safe Senders list entries on Outlook 2003 and 2007 clients. Safe Senders are replicated to the Edge Transport server using EdgeSync. Safelist entries created by users and imported using Safelist Aggregation are recognized when the Content Filtering Agent examines the message.

Note

You can only use Safelist Aggregation with the Content Filtering Agent enabled and on an Edge Transport server that has a subscription with the organization’s Hub Transport server. Also, entries in the local Contacts list in Outlook and any external account the user sends email to is added to their safelist. These entries are replicated to the Edge Transport server and used with Safelist Aggregation. Outlook’s safelist collection is composed of the Safe Senders, Recipients, Domains, and External Contacts. Each user can have a maximum of 1,024 entries in their safelist collection.


Safelist Aggregation can only be enabled with the Exchange Management Shell by running the Update-SafeList command against a user’s mailbox on a server running under the Mailbox server role. That information must then be replicated to the Edge Transport server using EdgeSync.

To configure Safelist Aggregation, complete the following steps:

1.
Use the Update-Safelist Exchange shell command on a server running under the Mailbox server role to aggregate and copy the safelist collection data from the user’s mailbox to the user object in Active Directory:

Update-Safelist -Identity HeatherL -DomainController dc2.companyabc.com -Type Both


Note

To run the Update-SafeList command against multiple mailboxes residing in a particular organizational unit, you must prepend its use with the Get-MailboxGet-Mailbox command statement, add the update-safelist command: command. This could also be useful when included inside of a script. At the end of the

Get-Mailbox -OrganizationalUnit CompanyABC.com\Sales\Users | update-safelist


2.
Schedule the Update-Safelist command to run frequently:

AT 19:00 /every:M,T,W,Th,F,S,Su cmd /c "C:\Temp\Update-SafeList"

Note

You must use the AT command to schedule Safelist Aggregation. The AT command can call to a batch file or script that includes the commands to run Safelist Aggregation.

3.
Verify that EdgeSync is properly replicating from the Hub Transport server to the Edge Transport server.

4.
Ensure the Content Filtering Agent is enabled on the Edge Transport server on which you want to perform Safelist Aggregation.

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