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Recovering from a Disaster in an Exchange Server 2007 Environment : Recovering Exchange Application and Exchange Data

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4/11/2012 4:39:03 PM
To recover an Exchange server, there are several different ways of rebuilding the core Exchange server and restoring the Exchange data. The restoration of Exchange databases must be done to a server with the exact same server name as the original server from which the databases were backed up.

After the Active Directory and base Windows server(s) have been installed, the first process is installing or restoring the Exchange application software; the second process is installing the data files for Exchange.

Recovering Using Ntbackup.exe

When program and data files are corrupt or missing, or a previously backed-up copy is needed, the information can be restored using Ntbackup.exe if a previous backup was performed using this utility. The following process should be followed:

1.
Log on to the server using an account that has at least the privileges to restore files and folders. Backup Operators and Local Administrator groups have this right, by default.

2.
Click Start, All Programs, Accessories, System Tools, Backup.

3.
If this is the first time you’ve run Backup, it opens in Wizard mode. Click Next to continue with a restore.

4.
Select Restore Files and Settings, and then click Next.

5.
On the What to Restore page, select the appropriate cataloged backup medium, expand the catalog selection, and select to restore all applicable volumes (C:, D:, E:, and so on), Information Stores, and the System State. Then click Next.

Note

To restore the Information Stores via Ntbackup, the Exchange services must be up and running.

6.
If the correct tape or file backup medium does not appear in this window, cancel the restore process. Then, from the Restore Wizard, locate and catalog the appropriate medium and return to the restore process from step 4.

7.
On the Completing the Restore Wizard page, click Finish to start the restore.

8.
When the restore is complete, review the backup log for detailed information, and click Close on the Restore Progress window when finished.

9.
Reboot the server. The system should come up as a complete replacement of the original server system.

Note

Third-party backup products for Exchange Server 2003 offer various backup and restore options that go beyond ntbackup’s functionality, including individual mailbox or message restores as well as integration with Volume Shadow Copy Services (VSS).


Performing a Restore of Only Exchange Database Files

If Exchange Server program files have been corrupt or the restore of the full backup information from tape might restore corruption and server instability, an administrator can choose to install Exchange Server 2007 from scratch and restore just the database files. This process involves installing the Exchange program files from CD-ROM and then restoring a copy of the Exchange databases.

To install Exchange and restore the Exchange database files, do the following:

1.
Log on to the server using an account that has administrative privileges to install application software as well as restore data from tape.

2.
Ensure that the server has the exact same server and that the version of Windows is the same version. Also be sure that all the same services are installed. This would include things like IIS or any audio Codecs installed for unified messaging functions.

3.
In Active Directory Users and Computers, reset the computer account for the server you are rebuilding.

4.
Join the domain.

5.
Install Microsoft Command Shell from http://go.microsoft.com/fwlink/?linkid=64457&clcid=0x409.

6.
7.
Install Exchange Server 2007 using the setup /recoverserver command, which will run through a script displaying a screen similar to the one shown in Figure 1.

Figure 1. Selecting the Recover Server method of installation.

8.
After Exchange Server 2007 has been installed, restore data files to the Exchange server.

Restoring Exchange Data Files from Tape

If the Exchange data files are stored on tape, restore just the Exchange database files by doing the following:

1.
Click Start, All Programs, Accessories, System Tools, Backup.

2.
If this is the first time you’ve run Backup, it opens in Wizard mode. Choose to run it in Advanced mode by clicking the Advanced Mode hyperlink.

3.
Click the Restore Wizard (Advanced) button to start the Restore Wizard.

4.
Click Next on the Restore Wizard welcome screen to continue.

5.
On the What to Restore page, select the appropriate cataloged backup medium, expand the catalog selection, and select the Information Stores for restoration.

6.
If the correct tape or file backup medium does not appear in this window, cancel the restore process. Then, from the Restore Wizard, locate and catalog the appropriate medium and return to the restore process from step 4.

7.
On the Completing the Restore Wizard page, click Finish to start the restore.

8.
When the restore is complete, review the backup log for detailed information, and click Close on the Restore Progress window when finished. Reboot the Exchange server to restart all services. (Alternatively, after a restore of data, the individual databases can just be mounted to get the Exchange server back and operational.)

Note

If you restore a storage group that was utilizing Local Continuous Backup, you need to break and reestablish this mirror.
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