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Understanding What’s New and What’s Different with Exchange Server 2010

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4/24/2011 6:09:24 PM
Exchange Server 2010 on x64-bit

One of the first things most organizations become aware of about Exchange Server 2010 is that it only supports x64-bit hardware running the Windows Server 2008 x64-bit or Windows Server 2008 x64 R2 edition operating system. Exchange Server 2007 was also 64-bit only, but supported Windows Server 2003 as well. This means that, during a transition from Exchange Server 2003 to Exchange Server 2010, in-place upgrades are not supported, and that, in many cases, new hardware is required for the transition to Exchange Server 2010.

Most organizations transitioning to Exchange Server 2010 have found that the transition process between servers is relatively simple, so there hasn’t been any major concerns transitioning from Exchange Server 2003 to Exchange Server 2010 from one server to another. And because 64-bit Exchange Server 2010 is significantly more reliable and has better performance and scalability benefits, the requirement to forego in-place upgrades has been far outweighed by the enhancements 64-bit has brought to Exchange Server 2010.

Back to Just the EDB Database (STM Is Gone)

Another thing you will notice in a transition from Exchange Server 2003 to Exchange Server 2010 is that the STM database disappears. It originally was removed with Exchange Server 2007, and the contents of the STM databases were folded into the traditional EDB jet database. Because the EDB database is new and improved, you cannot mount an Exchange Server 2003 database on Exchange Server 2010; during the transition process, if you find that there is no STM database on your server, don’t worry that you have lost any data.

No Routing Groups in Exchange Server 2010

Exchange Server 2010 has also brought about the elimination of the concept of a routing group in Exchange Server. Routing groups were used in Exchange Server 2003 to allow Exchange Server administrators to create groups of servers that communicated with each other and to identify common routes in which the servers in a group communicated with servers in another group. Exchange Server 2010 now uses Active Directory Sites and Services to identify subnets, where servers on the same subnet are, by default, part of the same routing communication group, but not as a formal group that requires specific administration or management. If an Exchange server is moved to a different subnet, the Exchange server acknowledges a new subnet from Active Directory Sites and Services, and associates itself with the servers on the same subnet if they exist.

The Hub Transport server role replaces the old Exchange Server 2003 bridgehead server, and the Hub Transport server knows which Exchange servers it is servicing by the identification of the subnets that the Hub Transport server is configured to service. It’s much easier to just set a table of servers and how they communicate with one another than to create specific groups and then move the servers within a group or between groups to meet the needs of the organization.

The elimination of the routing group requires that a temporary routing group connector be configured between Exchange Server 2010 and the old Exchange Server 2003 environment. During the installation of Exchange Server 2010, as it is joined to an Exchange Server 2003 organization, the installation process prompts for the name of the Exchange Server 2003 server from which the new Exchange Server 2010 server will route its messages to and from. The purpose of this special routing group connector is to ensure proper mail flow between Exchange Server 2010 and the older Exchange Server 2003 environment. This routing group connector shows up as “Exchange Routing Group (DWBGZMFD01QNBJR).”

Note

Some have asked how Microsoft came about naming the temporary routing group connector with DWBGZMFD01QNBJR attached to the connector name. If you advance each letter in that routing group by one letter (D becomes an E, W becomes an X, B becomes a C, and so on), DWBGZMFD01QNBJR becomes EXCHANGE12ROCKS. The same concept applies for the new admin group created, which is named FYDIBOHF23SPDLT. Microsoft chose this naming convention to avoid a naming conflict with any potential Exchange Org worldwide.


No Administrative Groups in Exchange Server 2010

In addition to having routing groups removed in Exchange Server 2010, Microsoft has also removed administrative groups from Exchange Server 2010. As part of the administrative model in Exchange Server 2003, the concept of having administrative groups was to have resources placed in the administrative groups for easier administration and management. This allowed certain Exchange Server administrators to manage the associated resources in their group. Rather than creating a special administrative role with resources associated with the administrative group, Exchange Server 2010 has done away with the administrative group and just has administration associated with user accounts or groups, and not as a special group to create, manage, and administer.

No Link State Updates Required in Exchange Server 2010

Because Exchange Server 2010 no longer requires routing group connectors other than to communicate between Exchange Server 2010 and earlier Exchange Server 2003 servers, the link state update process needs to be suppressed during the coexistence of Exchange Server 2010 with earlier versions of Exchange Server. Link state updates were needed in Exchange Server 2003 to establish a rerouting process if a routing group connector was down and messages needed to be rerouted in the Exchange Server organization.

Exchange Server 2010 uses Active Directory Sites and Services site links and site link bridge information to determine the best routing communications of messages, and it leverages Active Directory (AD) to determine the best way to reroute messages should a link be unavailable.

Elimination of the Recipient Update Service (RUS) in Exchange Server 2010

Exchange Server 2010 also eliminated the Recipient Update Service (RUS) in Exchange Server 2003. The RUS was the function that took a user account created in Active Directory Users and Computers and completed the provisioning process by autogenerating the user’s email objects, such as the user’s email address. Many Exchange Server 2003 and 2003 administrators never understood why after creating a user in Active Directory that many times the user’s email address wasn’t created and sometimes it would be created. It was because Active Directory Users and Computers was not the tool that generated the address information—the RUS created it. Depending on how busy the RUS was on a system, it could take a while for the email address information to show up for a newly created user.

In Exchange Server 2010, email recipients are now fully provisioned at the time a user is created in the Exchange Management Console or from the Exchange Management Shell. During the coexistence of an Exchange Server 2010 and Exchange Server 2003 environment, the RUS still needs to be created and present for each domain that has Exchange servers and users; however, you must use the Exchange System Manager from Exchange Server 2003/2007 to provision the RUS because the provisioning service cannot be configured from within the Exchange Management Console or Exchange Management Shell tools of Exchange Server 2010.

Note

Although the Recipient Update Service (RUS) needs to be created from the Exchange System Manager utility (found in Exchange Server 2003) for each domain in which an Exchange server or user resides, you cannot make an Exchange Server 2010 server the RUS. RUS will only work on an Exchange Server 2003 server system. If you create the RUS on an Exchange Server 2010 system, RUS will stop working altogether for the domain in which RUS on the Exchange Server 2010 server was created. As a rule of thumb, RUS is already configured and working in the existing Exchange Server 2003 environment. During the transition to Exchange Server 2010, keep the RUS server(s) in each domain operating and only remove those servers in each domain as the cleanup process to go to a native Exchange Server 2010 environment.


Coexistence in a Mixed Exchange Server Environment

During the coexistence between Exchange Server 2003 and Exchange Server 2010, an administrator needs to be mindful which administration tool to use for which function. This is a confusing task because many functions that no longer exist in Exchange Server 2010 require the administrator to go back to the Exchange System Manager tool in Exchange Server 2003 to perform tasks. This is why the shorter the coexistence between Exchange Server 2003 and Exchange Server 2010, the better.

The following list discusses some of the administrative tasks that need consideration for environments where Exchange Server 2003, 2007, and 2010 are coexisting:

  • Exchange Server 2010 mailboxes must be managed with the Exchange Management Console or Exchange Management Shell found in Exchange Server 2010. Many objects in Exchange Server 2010 are not exposed in Exchange System Manager, and if mailboxes are created using Exchange System Manager for an Exchange Server 2010 user, certain objects will not be provisioned.

  • Mailboxes on Exchange Server 2003 must be created using the Exchange System Manager found in Exchange Server 2003. Just as the Exchange System Manager doesn’t fully support Exchange Server 2010 object creation, the creation of Exchange Server 2003 mailboxes needs the RUS process to fully provision an Exchange Server 2003 mailbox from the Exchange System Manager tool.

  • The Exchange Management Console will successfully manage an Exchange Server 2003 mailbox. So, as long as the mailbox has been created with the Exchange System Manager tool, thereafter the mailbox can be managed or administered from either tool.

  • Moving mailboxes between Exchange Server 2003 and Exchange Server 2010 (either way) must be done with the Exchange Management Console tool. Do not use the Exchange System Manager tool to move mailboxes to or from Exchange Server 2010 because certain components are not in the Exchange System Manager tool to successfully complete the mailbox move process.

No Support for Certain Exchange Server 2000 and 2003 Components

Several components in Exchange Server 2000 and 2003 are no longer supported in Exchange Server 2010. Most of these components weren’t supported in a native Exchange 2003 environment either, and an organization needs to take this into consideration when transitioning to Exchange Server 2010. The following Exchange Server 2000 and 2003 components are no longer supported in Exchange Server 2010:

  • Key Management Service (KMS)

  • Microsoft Mobile Information Service

  • Exchange Instant Messaging Service

  • Exchange Chat Service

  • Exchange Server 2003 Conferencing Service

  • MS-Mail Connector

  • cc:Mail Connector

These services do not exist in Exchange Server 2010, and an organization requiring functionality of these services needs to keep Exchange 2000 or 2003 Servers in the organization long enough to retain the service or replace the service with an Exchange Server 2010–supported equivalent service.

For services such as the MS-Mail Connector and cc:Mail Connector, those services can run for a while on an Exchange Server 2003, even if all the users’ mailboxes have been transitioned to Exchange Server 2010. However, services keyed to user mailboxes, such as the Exchange Server 2003 Conferencing Service, Chat, Instant Messaging, Mobile Information Service, or Key Management Service, will cease to work for each user as their mailboxes are transitioned to Exchange Server 2010.

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