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Windows Server 2008 R2 Administration : Managing Printers with the Print Management Console

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3/5/2011 3:48:14 PM
The Print Management console in Windows Server 2008 R2 helps organizations better manage and administer printers on an enterprise basis. Prior to the Print Management console, a network administrator would have to point to each network printer or printer server individually to manage and administer the device. For a large enterprise with hundreds of printers and dozens of printer servers, this was a very tedious task to select print servers each and every time a printer needed to be managed. Furthermore, if the administrator didn’t remember which printer was attached to which print server, it could take a while to eventually find the printer and print server that needed management.

The Print Management console provides a single interface where an administrator can open the Print Management console, and view all printers and print servers in the enterprise. Furthermore, it could be configured to group printers together so that certain administrators could manage and administer only certain printers. As an example, if an organization has an administrator for a particular building, the Print Management interface could be filtered to only list printers within the building. This would allow the administrator to only see certain printers they are responsible for, as well as consolidate multiple print server groups of printers into a single interface for management and administration.

The Print Management component only needs to be installed on the system that the administrator is managing from—it does not need to be installed on all print servers or systems in the enterprise. Functionally, Print Management could be installed on just one system. However, it is automatically installed on Windows Server 2008 R2 servers with the Print Service role installed.

Installing the Print Management Console

The Print Management console is installed as one of the Remote Server Administration Tools in the features or as part of the Print Server role of Windows Server 2008 R2. To install the Print Management console on a management server that is not a print server, complete the following steps:

1.
Launch Server Manager.

2.
Select the Features folder and click the Add Features link.

3.
Expand the Remote Server Administration Tools.

4.
Expand the Role Administration Tools.

5.
Select the Print and Document Services Tools check box.

6.
Click Next.

7.
Click Install to install the snap-in.

8.
Click Close to close the wizard.

Now the Print Management console will be available within Server Manager on the server.

Configuring the Print Management Console

After the Print Management console has been installed on a system, the utility needs to be configured to identify the printers and print servers in the enterprise. Printers can be manually added to the Print Management console for administration and management, or the network can be scanned to attempt to automatically identify printers in the enterprise.

To configure print management resources, launch the Print Management console by doing the following:

1.
Select Start.

2.
Select Administrative Tools.

3.
Select Print Management.

Upon opening the Print Management console, a screen will appear similar to the one shown in Figure 1.

Figure 1. Print Management console.

Adding New Printers as Network Shared Resources

There are two ways to add new printers to a Windows Server 2008 R2 network. One way is the standard Windows printer installation method of using the Add Printer option. The other option is using the new Print Management console and adding a printer within the utility. Both methods return the same result, so the main reason to use the Print Management console method is to simplify all print management tasks of adding, modifying, and managing printers from a single utility.

Using the Add Printer Option in Windows to Add a Local Printer

To add a new printer that is locally attached to a print server using the standard Windows Add Printer option method, do the following:

1.
Select Start, Control Panel, and double-click on Devices and Printers.

2.
Click on the Add a Printer button to launch the Add Printer Wizard.

3.
Because the printer is locally attached to the print server, click Add a Local Printer.

4.
Choose the port (LPT1, LPT2, COM1, COM2, and so on) to which the printer is attached, and then click Next.

5.
Choose the manufacturer and the printer type of the printer being added (such as HP for manufacturer, and LaserJet P2015 PCL6 for printer type), and then click Next.

6.
When prompted, give the printer a name (such as HP LaserJet P2015 PCL6 in the Marketing Dept), and then click Next.

7.
When prompted whether you want to share the printer, select the Share Name option and type in a name that will describe the printer (such as HP20016MKTG), and then click Next.

8.
If you want to print a test page, click the Print a Test Page button; otherwise, click Finish to complete the addition of the printer.

Using the Add Printer Option in the Print Management Console

Another method of adding a printer to the network is to use the Print Management console to add the printer. This process is identical to adding the printer using the Windows Add Printer option addressed in the previous section; however, rather than using two separate interfaces for adding and managing printers, using the Print Management console can centralize the tasks into a single interface.

To start the Network Printer Installation Wizard within the Print Management console, do the following:

1.
Expand the Print Servers section of the Print Management console.

2.
Right-click on one of the print servers listed in the Print Servers section of the interface, and choose Add Printer.

3.
If the printer is attached directly to the print server, choose Add a New Printer Using an Existing Port and follow the instructions in the “Using the Add Printer Option in Windows to Add a Local Printer” section of this article.

Adding Print Servers to the Print Management Console

After printers and print servers have been added to the network as noted in the previous sections, an administrator can now begin to add print servers to the Print Management console to centrally view, manage, and maintain the printers on the network.

Adding a print server to the Print Management console allows the administrator to manage the print server and all the printers the print server hosts. To add a print server to the Print Management console, do the following:

1.
Right-click on the Print Servers item in the Print Management console, and choose Add/Remove Servers.

2.
Type in the name of the print server you want to add, or click on Browse and search the Microsoft Windows network to view the various servers in the environment.

3.
Click OK to add the print server.

Using the Print Management Console

With printers added to the network, and print servers added to the Print Management console, an administrator can now begin to centrally view, manage, and administer the printers and print servers. Some of the tasks that an administrator can perform from the Print Management console are tasks that an administrator would normally do right on the print server, such as change printer ports, add or modify forms, or view the status of printers whether the printers are online or not. Other tasks are new to the Print Management console, such as creating custom printer filters that allow multiple administrators to view and manage selected printers based on their site, rights, and roles.

Performing General Printer Administration Tasks

From within the Print Management console, the administrator can perform general printer administration tasks. Some of these tasks include the following:

  • Updating printer drivers— By right-clicking the Drivers item in the Print Server section of the Print Management console and choosing Manage Drivers, an administrator can update or change the printer driver of a printer. This is rarely done in a network environment, but there are times when a new printer add-on, such as an envelope feeder or expansion paper feeder or sorter, is added, and a new printer driver is needed to support the new add-on.

  • Managing forms— By right-clicking on the Forms item in the Print Server section and choosing Manage Forms, an administrator can create and delete new forms to support different size paper or to specify a custom letterhead paper form. Additionally within this interface, an administrator can change the printer port that a printer is attached to on a print server, define log settings, and enable the function to have users notified when a print job has successfully completed printing.

Note

You might wonder when someone would ever create a new printer form or worry about being notified when a print job has been completed, especially when most print jobs are simple 1-page emails or a handful of pages of a Microsoft Word document. However, a creative use of this feature is used by accounting departments, publishers, or other individuals who print large print jobs. For example, you would want to know when a 400-page document has finished printing, or when 100 sets of a 15-page document has completed being printed, collated, and stapled by the printer.

By creating a custom form—which might just be a simple 8-1/2 × 11 form, but with advanced notifications enabled to notify the user that the job has been completed—a user who chooses that form instead of the normal 8-1/2 × 11 form will be notified when the print job has been completed.


Creating Custom Filters

A unique function of the Print Management console is the Custom Filters function that enables administrators to group printers typically for the purpose of distributing the administration of printers in the environment. For large organizations that might have multiple buildings, sites, and administration boundaries of devices such as printers, the administrators can perform a filter view to see only the printers that fit within their administrative responsibilities.

First, to view all printers in the environment, an administrator can click on the All Printers section of the Custom Filters section of the Print Management console. All of the printers for the network will be listed here.

Note

If printers on the network are not listed in the All Printers view, refer to the section “Adding Print Servers to the Print Management Console.”


To create a custom printers view, do the following:

1.
Right-click on the Custom Filters View in the Print Management console, and choose Add New Printer Filter.

2.
Type in a descriptive name for this filter view, such as All Printers in the Oakland Site.

3.
Check the Display the Total Number of Printers Next to the Name of the Printer Filter check box. Click Next.

4.
In the Field drop-down list, choose a field that will contain information that can be filtered. In many cases, the print servers can be filtered because a print server frequently services printers in a specific geography. Alternately, organizations that entered in location information for printers such as Building 11 would be able to filter for that designation in a custom printer filter filtered by name. An example might be Field=Location, Condition=Contains, Value=Oakland. Click Next to continue.

5.
On the Set Notification Options page, an administrator can note an email address where the administrator would be notified on the status of events related to the printers in the filter. You can also run a script. This might include being emailed every time a printer is offline, or every time a printer is out of paper. Enter in the appropriate email information (email address, SMTP mail server to be used, and message desired), or leave this section unchecked, and then click Finish.

By clicking on the newly created filter, the filter rule is applied and the printers noted in the filter will be displayed, as shown in Figure 2. In this figure, you will notice that there are five printers in the environment; however, the filter is searching only for printers in Oakland, and, thus, only three printers are displayed for this administrator to view and manage.

Figure 2. Sample custom printer filter.

Virtually an unlimited number of printer filters can be created to show different groupings of printers to be managed or administered. Organizations have created custom printer filters by printer manufacturer such as HP, Xerox, and Sharp or by printer type such as laser, color laser, and plotter to be able to view assets by make, model, or configuration. Printer filters can even be created based on queue length and to run an automatic script to take action in addition to notifying the administrator.

Other -----------------
- Windows Server 2008 R2 Administration : Managing Users with Local Security and Group Policies (part 3) - Troubleshooting Group Policy Applications
- Windows Server 2008 R2 Administration : Managing Users with Local Security and Group Policies (part 2) - Configuring and Optimizing Group Policy
- Windows Server 2008 R2 Administration : Managing Users with Local Security and Group Policies (part 1) - Viewing Policies with the Group Policy Management Console & Creating New Group Policies
- Windows Server 2008 R2 Administration : Creating Groups
- Examining Windows Server 2008 R2 Active Directory Groups
- Windows Server 2008 R2 Administration : Configuring Sites (part 2) - Establishing Site Links & Delegating Control at the Site Level
- Windows Server 2008 R2 Administration : Configuring Sites (part 1) - Creating a Site
- Windows Server 2008 R2 Administration : Examining Active Directory Site Administration
- Windows Server 2008 R2 Administration : Defining the Administrative Model
- Migrating to Windows Server 2008 R2 : Lab-Testing Existing Applications
 
 
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