Logo
programming4us
programming4us
programming4us
programming4us
Home
programming4us
XP
programming4us
Windows Vista
programming4us
Windows 7
programming4us
Windows Azure
programming4us
Windows Server
programming4us
Windows Phone
 
Windows Vista

Diagnosing Issues in Windows Vista (part 6) - Using Other Diagnostic and Troubleshooting Tools

- How To Install Windows Server 2012 On VirtualBox
- How To Bypass Torrent Connection Blocking By Your ISP
- How To Install Actual Facebook App On Kindle Fire
3/26/2011 6:13:59 PM

Using Other Diagnostic and Troubleshooting Tools

In addition to the troubleshooting tools that you’ve learned about in this lesson, there are some other utilities in Windows Vista that can help in diagnosing and resolving common errors.

Registry Editor (RegEdit)

The Windows Registry is a centralized database that is used to store a wide variety of information related to the configuration of the operating system and the applications and services it supports. Examples of information stored in the Windows Registry include the following:

  • Hardware details

  • Operating system configuration details

  • Software registration information

  • User-specific settings

In most cases, users should try to use the built-in tools and features of Windows Vista to manage various system settings. For example, when removing software, it is safest to use the uninstall features that are available in Control Panel. When making changes to programs such as Microsoft Internet Explorer 7, it is best to use the configuration Properties dialog boxes.

Sometimes, you will need to make specific configuration changes for which there is no user interface or graphical method for changing settings. In these cases, it might be necessary to make changes directly to Registry values. You can launch the Windows Registry Editor (RegEdit) program by clicking regedit in the Start menu. Figure 23 provides a view of the Registry Editor interface.

Figure 23. Viewing Registry settings by using the Registry Editor

A typical Windows Registry includes thousands of keys and values, organized based on the types of settings. For example, there are sections of the Registry that are computer-specific and others that are user-specific. You can change values by double-clicking an item and entering the new value. It is highly recommended that you make a backup copy of the Registry before making any changes because some types of changes might prevent the system from properly booting. For more information about backing up the Registry, see the topic entitled “Back up the Registry” in the Windows Vista Help and Support documentation.



Problem Reports and Solutions

When applications and operating system features fail to function properly, they often result in an error message. Usually, users cannot do much to resolve the problem, other than to search manually for an update that might resolve the issue. Often, that process can be tedious because it might involve going to several different Web sites to find the correct update (assuming that one exists).

Microsoft included Problem Reports and Solutions as part of the Windows Vista operating system to make this process easier. You can access this feature through Control Panel by first clicking System And Maintenance. There are several useful aspects of automated problem reports. The first is error reporting itself. You can configure this feature to send error reports automatically to Microsoft for analysis. This can help identify which applications, services, features, or drivers are causing the most system errors. Ideally, Microsoft could then notify the program vendor to create relevant updates.

The other major benefit is that the Problem Reports and Solutions utility can automatically search for potential problem resolutions. For example, if an unstable driver is causing reliability issues, the utility can provide a direct link to a location from which you can obtain an updated driver. This method can save a significant amount of time for end users and can help to resolve common problems.

Figure 24 shows the main interface of the Problem Reports and Solutions Control Panel item. The default display provides information related to any known solutions for existing problems as well as to reports of other issues.

Figure 24. Using the Problem Reports and Solutions Control Panel utility

The Tasks pane provides several useful features for managing problem reports. The first item is to check for new solutions. This process automatically uploads relevant problem information to Microsoft and downloads any updates that might resolve those issues (see Figure 25). The See Problems To Check link provides a list of existing error reports that will be verified.

Figure 25. Checking for new solutions with the Problem Reports and Solutions utility


To view a list of problems that have been collected and reported in Windows Vista, click View Problem History. Figure 26 provides an example of the types of information that are available.

Figure 26. Viewing a problem history in the Problem Reports and Solutions utility

You can get more information about a particular problem by right-clicking it and selecting View Problem Details. Figure 27 provides an example of the details that are available.

Figure 27. Viewing details about a particular Windows problem item

Finally, it is possible to change the default settings to determine how and when the computer sends problem reports to Microsoft. Figure 28 shows some of the available options. In some cases, such as on software developers’ test computers, it might be advisable to disable error reporting (at least for particular programs). In such cases, a large number of automatic error reports might decrease system performance.

Figure 28. Viewing Problem Reports and Solutions advanced settings

The final task in the Problem Solutions and Reports utility enables you to clear the entire solution and problem history. This can be a quick way to remove all older items from the list and start collecting new problem and solution information.


Other -----------------
- Using Windows Complete PC Backup and Restore (part 2) - Performing a Complete PC Restore
- Using Windows Complete PC Backup and Restore (part 1) - Creating a Complete PC Backup
- Using the Backup and Restore Center (part 4) - Using Previous Versions of Files
- Using the Backup and Restore Center (part 3) - Restoring Files from a Backup
- Using the Backup and Restore Center (part 2) - Performing File Backups
- Using the Backup and Restore Center (part 1) - Planning for Backups
- Windows Firewall: Bidirectional Protection
- Example: Scripting Internet Explorer
- Programming the WshNetwork Object
- Supporting Desktop Applications : Repair a Corrupted Operating System (part 4)
 
 
25 Inspiring Game of Thrones Quotes
Top 10
- Microsoft Visio 2013 : Adding Structure to Your Diagrams - Finding containers and lists in Visio (part 2) - Wireframes,Legends
- Microsoft Visio 2013 : Adding Structure to Your Diagrams - Finding containers and lists in Visio (part 1) - Swimlanes
- Microsoft Visio 2013 : Adding Structure to Your Diagrams - Formatting and sizing lists
- Microsoft Visio 2013 : Adding Structure to Your Diagrams - Adding shapes to lists
- Microsoft Visio 2013 : Adding Structure to Your Diagrams - Sizing containers
- Microsoft Access 2010 : Control Properties and Why to Use Them (part 3) - The Other Properties of a Control
- Microsoft Access 2010 : Control Properties and Why to Use Them (part 2) - The Data Properties of a Control
- Microsoft Access 2010 : Control Properties and Why to Use Them (part 1) - The Format Properties of a Control
- Microsoft Access 2010 : Form Properties and Why Should You Use Them - Working with the Properties Window
- Microsoft Visio 2013 : Using the Organization Chart Wizard with new data
- First look: Apple Watch

- 3 Tips for Maintaining Your Cell Phone Battery (part 1)

- 3 Tips for Maintaining Your Cell Phone Battery (part 2)
programming4us programming4us
Popular tags
Microsoft Access Microsoft Excel Microsoft OneNote Microsoft PowerPoint Microsoft Project Microsoft Visio Microsoft Word Active Directory Biztalk Exchange Server Microsoft LynC Server Microsoft Dynamic Sharepoint Sql Server Windows Server 2008 Windows Server 2012 Windows 7 Windows 8 windows Phone 7 windows Phone 8
programming4us programming4us
 
programming4us
Natural Miscarriage
programming4us
Windows Vista
programming4us
Windows 7
programming4us
Windows Azure
programming4us
Windows Server
programming4us
Game Trailer