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Remote Collaboration with Microsoft NetMeeting : Placing NetMeeting Calls

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2/3/2012 11:25:27 AM
After NetMeeting has been configured and you have the Internet or network connection established, you can get right down to business.

Placing Simple Calls

If you know who you want to call, NetMeeting is simple to use. Here are the steps to follow:

1.
Select the Call, New Call command, or press Ctrl+N. (You can also click the Place Call button.) You’ll see the Place a Call dialog box, shown in Figure 1.

Figure 1. Use this dialog box to tell NetMeeting who you want to call.


2.
In the To text box, specify the person you want to call by entering one of the following:

  • If you want to contact someone with a voice call, type the recipient’s phone number.

    Note

    Voice calls in NetMeeting must go through a gateway server on your network. To specify the gateway, select Tools, Options to open the Options dialog box. In the General tab, click Advanced Calling to display the Advanced Calling Options dialog box. Activate the Use a Gateway to Call Telephones and Videoconferencing Systems check box, and then use the Gateway text box to enter the computer name or IP address of the gateway system. Note that some networks use a gatekeeper, a computer that enables you to connect to other people and other computers. In this case, activate the Use a Gatekeeper to Place Calls check box instead, and then enter the computer’s name or IP address in the Gatekeeper text box.

  • If the person is logged on to a directory server, type the server name, a slash (/), and then the person’s email address, as in this example:

       logon.netmeeting.microsoft.com/username@domain.com
  • If you’re on a network, type the name that the person’s computer uses on the network, or the computer’s IP address.

  • If the person is connected to the Internet, type the IP address of their computer.

3.
In the Using list, select either Network or Directory. (Alternatively, you can select Automatic and let NetMeeting figure it out.)

4.
Click Call.

When NetMeeting finds the user and places the call, the other person hears a ring and sees the dialog shown in Figure 2. The remote user clicks Accept to answer the call, or clicks Ignore to reject the call. (NetMeeting automatically rejects an incoming call if it isn’t answered after five rings.)

Figure 2. This dialog box appears when there is an incoming NetMeeting call.


If the call goes through, your name and the remote user’s name are added to the Name list, and NetMeeting displays In a call in the status bar, as shown in Figure 3.

Figure 3. NetMeeting with a call in progress.


Here are some notes to bear in mind when you’re connected:

  • To talk to the other person, just speak into your microphone. If the sound cards used by you and the remote user can handle full-duplex audio, both of you can speak at the same time. If the cards support only half-duplex audio, only one of you can speak at a time.

  • If the remote user complains that your voice isn’t loud enough, you can increase your microphone volume or the remote user can increase his speaker volume.

  • To find out the email address and other particulars about the remote user (depending on what that person entered into her NetMeeting configuration), right-click the user and select Properties from the context menu.

  • Users who have voice capability are shown with an icon in the audio column. Similarly, users with video capability have an icon in the video column.

  • In a conference, only two people can communicate by voice or video at one time. If a third person joins the conference, that person can communicate only via Chat, Whiteboard, or some other NetMeeting feature.

Ending a Call

When it’s time to end a NetMeeting call, use any of the following techniques to hang up:

  • Select Call, Hang Up

  • Click the End Call button

  • Select Call, Exit or close the NetMeeting window

NetMeeting disconnects the call. If you began the conference and it includes three or more people, NetMeeting displays the warning that hanging up will disconnect everyone you invited. To disconnect everyone in the conference, click Yes.

Using the SpeedDial Feature

If you call certain people frequently, you can use NetMeeting’s SpeedDial feature to connect to these users with only a couple of mouse clicks or keystrokes. Follow these steps to create a SpeedDial entry:

1.
Select Call, Create SpeedDial to display the Create SpeedDial dialog box.

2.
In the Address text box, type the person’s computer name, IP address, or directory entry. (You can’t create telephone number SpeedDial entries.)

3.
In the Call Using list, select either Directory or Network.

4.
Make sure that the Add to SpeedDial option is activated.

5.
Click OK.

After you’ve added someone to the SpeedDial, you can call that person by selecting Call, Directory to open the Find Someone window. In the Select a Directory list, select Speed Dial to display your SpeedDial list, and the double-click the entry you want to call.

Tip

The list of SpeedDial entries has two columns: Name and Address. Unfortunately, NetMeeting puts the entry’s address value in both columns, which is the opposite of helpful. To fix this, open the SpeedDial folder:

   %SystemDrive%\Program Files\NetMeeting\SpeedDial

Here you’ll see a shortcut for each SpeedDial entry. Rename each shortcut to the name of the person it represents. Now return to the Find Someone window and reselect SpeedDial in the Select a Directory list. This time the shortcut names you created appear in the Name list.


Tip

If you want to give other people a SpeedDial shortcut that connects to you, create a new SpeedDial entry that uses your computer name, IP address, or directory entry. Activate the Save on the Desktop option and click OK. Display the desktop, right-click the shortcut icon, and then select Send To, Mail Recipient. Send the message to the person you want to call you.


Hanging a “Do Not Disturb” Sign

If you have NetMeeting running but you don’t want to accept any new calls for a while, you can hang an electronic Do Not Disturb sign by activating the Call, Do Not Disturb command (click OK in the dialog box that appears). While this command is active, others attempting to call you will receive a message telling them The other party did not accept your call.

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