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Microsoft Exchange Server 2010 : Managing Message Pickup, Replay, Throttling, and Back Pressure (part 1) - Configuring and Moving the Pickup and Replay Directories

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4/28/2014 1:22:13 AM

To support message routing and delivery, Hub Transport and Edge Transport servers maintain a few special directories:

  • Pickup A folder to which users and applications can manually create and submit new messages for delivery

  • Replay A folder for messages bound for or received from non-SMTP mail connectors

The sections that follow discuss how the Pickup and Replay directories are used and configured and also look at the related concepts of message throttling and back pressure.

Understanding Message Pickup and Replay

When a Hub Transport or an Edge Transport server receives incoming mail from a server using a non-SMTP connector, it stores the message in the Replay directory and then resubmits it for delivery using SMTP. When a Hub Transport or an Edge Transport server has messages to deliver to a non-SMTP connector, it stores the message in the Replay directory and then resubmits it for delivery to the foreign connector. In this way, messages received from non-SMTP connectors are processed and routed, and messages to non-SMTP connectors are delivered.

Your Transport servers automatically process any correctly formatted .eml message file copied into the Pickup directory. Exchange considers a message file that is copied into the Pickup directory to be correctly formatted if it meets the following conditions:

  • Is a text file that complies with the basic SMTP message format and can also use Multipurpose Internet Mail Extensions (MIME) header fields and content

  • Has an .eml file name extension, zero or one e-mail address in the Sender field, and one or more e-mail addresses in the >From field

  • Has at least one e-mail address in the To, Cc, or Bcc fields and a blank line between the header fields and the message body

Transport servers check the Pickup directory for new message files every five seconds. Although you can't modify this polling interval, you can adjust the rate of message file processing by using the –PickupDirectoryMaxMessagesPerMinute parameter on the Set-TransportServer cmdlet. The default value is 100 messages per minute. When a transport server picks up a message, it checks the message against the maximum message size, the maximum header size, the maximum number of recipients, and other messaging limits. By default, the maximum message size is 10 megabytes (MB), the maximum header size is 64 kilobytes (KB), and the maximum number of recipients is 100. You change these limits using the Set-TransportServer cmdlet. If a message file doesn't exceed any assigned limits, the Transport server renames the message file using a .tmp extension and then converts the .tmp file to an e-mail message. After the message is successfully queued for delivery, the Transport server issues a "close" command and deletes the .tmp file from the Pickup directory.

Your Transport servers automatically process any correctly formatted .eml message file copied into the Replay directory. Exchange considers a message file that is copied into the Replay directory to be correctly formatted if it meets the following conditions:

  • Is a text file that complies with the basic SMTP message format and can also use MIME header fields and content

  • Has an .eml file name extension and its X-Header fields occur before all regular header fields

  • Has a blank line between the header fields and the message body

Transport servers check the Replay directory for new message files every five seconds. Although you can't modify this polling interval, you can adjust the rate of message file processing. To do this, use the –PickupDirectoryMaxMessagesPerMinute parameter of the Set-TransportServer cmdlet. This parameter controls the rate of processing for both the Pickup directory and the Replay directory. The Transport server renames the message file using a .tmp extension and then converts the .tmp file to an e-mail message. After the message is successfully queued for delivery, the server issues a "close" command and deletes the .tmp file from the Replay directory.

Exchange considers any improperly formatted e-mail messages received in the Pickup or Replay directory to be undeliverable and renames them from the standard message name (MessageName.eml) to a bad message name (MessageName.bad). Because this is considered a type of message-processing failure, a related error is generated as well in the event logs. In addition, if you restart the Microsoft Exchange Transport service when there are .tmp files in the Pickup directory, Replay directory, or both directories, all .tmp files are renamed as .eml files and are reprocessed. This can lead to duplicate message transmissions.

Configuring and Moving the Pickup and Replay Directories

Because of the way message pickup and replay works, Transport servers do not perform any security checks on messages submitted through these directories. This means that if you've configured anti-spam, antivirus, sender filtering, or recipient filtering actions on a Send connector, those checks are not performed on the Pickup or Replay directory. To ensure that the Pickup and Replay directories are not compromised by malicious users, specific security permissions are applied, which must be tightly controlled.

For the Pickup and Replay directories, you must configure the following permissions:

  • Full Control for Administrator

  • Full Control for Local System

  • Read, Write, and Delete Subfolders and Files for Network Service

As might be necessary for balancing the load across a server's disk drives or ensuring ample free space for messages, you can move the Pickup and Replay directories to new locations. You move the location of the Pickup directory by using the –PickupDirectoryPath parameter on the Set-TransportServer cmdlet. You move the location of the Replay directory by using the –ReplayDirectoryPath parameter on the Set-TransportServer cmdlet. With either parameter, successfully changing the directory location depends on the rights that are granted to the Network Service account on the new directory location and whether the new directory already exists. Keep the following in mind:

  • If the new directory does not already exist and the Network Service account has the rights to create folders and apply permissions at the new location, the new directory is created and the correct permissions are applied to it.

  • If the new directory already exists, the existing folder permissions are not checked or changed. Exchange assumes you've already set the appropriate permissions.

Example 1 provides the syntax and usage for moving the Pickup and Replay directories. If you want to move both the Pickup and Replay directories, you should do this in two separate commands.

Example 1. Changing the Pickup directory

Syntax

Set-TransportServer -Identity ServerIdentity
[-PickupDirectoryPath LocalFolderPath]
[-ReplayDirectoryPath LocalFolderPath]


Usage

Set-TransportServer -Identity "CorpSvr127"
-PickupDirectoryPath "g:\Pickup"

Changing the Message Processing Speed

By default, Transport servers simultaneously and separately process the Pickup and Replay directories. Transport servers scan the Pickup and Replay directories for new message files once every 5 seconds (or 12 times per minute), and they process messages copied to either directory at a rate of 100 messages per minute, per directory. Because the polling interval is not configurable, this means the maximum number of messages that can be processed in either the Pickup or Replay directory during each polling interval, by default, is approximately 8 (100 messages per minute divided by 12 messages processed per minute).

Although the polling interval is not configurable, the maximum number of messages that can be processed during each polling interval is configurable. You assign the desired processing rate using the –PickupDirectoryMaxMessagesPerMinute parameter, because this processing speed is used with both the Pickup and Replay directories. You might want to adjust the message processing rate in these situations:

  • If the server is unable to keep up with message processing, you might want to decrease the number of messages processed per minute to reduce processor and memory utilization.

  • If the server is handling message transport for a large organization and you are seeing delays in message transport because of an abundance of messages in the Pickup directory, Replay directory, or both directories, you might want to increase the number of messages processed per minute, providing that the server can handle the additional workload.

You assign the desired processing rate using the –PickupDirectoryMaxMessagesPerMinute parameter of the Set-TransportServer cmdlet, as shown in Example 2, and this processing speed is used with both the Pickup and Replay directories. Your Transport server then attempts to process messages in each directory independently at the rate specified. You can use a per-minute message processing value between 1 and 20,000.

Example 2. Changing the message processing speed

Syntax

Set-TransportServer -Identity ServerIdentity
[-PickupDirectoryMaxMessagesPerMinute Speed]


Usage

Set-TransportServer -Identity "CorpSvr127"
-PickupDirectoryMaxMessagesPerMinute "500"
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