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SharePoint 2010 : Customizing and Managing Libraries and Lists to Meet Business Requirements - Planning the List and Library Ecosystem

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4/16/2011 3:43:23 PM
The process of planning the appropriate combination of lists and libraries to meet the needs of different business units and groups can be very simple or very complex, depending on the general philosophies surrounding the SharePoint project and the needs of the organization. Some organizations spend a minimal amount of time planning, build one or more SharePoint site collections with sites defined for business units, departments, or groups, and then allow end users to customize these environments with the lists and libraries that they deem best suited to their needs. Other organizations create sites and site collections using carefully crafted templates that have specific combinations of preconfigured lists and libraries, and carefully weigh the pros and cons of the different types of lists and libraries and related features that can be provided. And then there are other permutations. For the sake of discussion, it is posited here that four primary strategies can be employed:

1.
Minimal planning and testing; minimal restrictions on list and library use and configuration

2.
Minimal planning and testing; more restrictions on list and library use and configuration

3.
More extensive planning and testing; minimal restrictions on list and library use and configuration

4.
More extensive planning and testing; more restrictions on list and library use and configuration

By using the minimal planning and testing approach, the organization shortens the time frame of the implementation, which generally controls the costs of the project. In general, the risks of “missing the mark” are higher in the minimal planning and testing approach. This can manifest, from the author’s experience, in sluggish adoption of the lists and libraries, unless end users are already experienced with, and even clamoring for, SharePoint technologies, or have training made readily available. Alternatively, assuming end users adopt the technology, this “blank slate” approach encourages end users to modify the tools to meet their specific needs. Combine this minimal planning approach with minimal restriction on the types of lists and libraries that can be used, and empower certain users to configure these lists to meet their needs, and the results can be positive. Tightly control the range of lists and libraries that can be used and restrict end users’ ability to change the configuration of lists and libraries, and IT stays integrated in the adoption cycle, learns what the end users are requesting in terms of functionality, and can develop best practices along the way.

On the other hand, more extensive planning and testing requires more time and resource involvement and can add to the overall costs of the project. Pilots, prototypes, and proof of concepts can be executed and managed, with specific decisions made along the way of which lists and libraries will be made available and which tools enabled in the lists and libraries. Following the implementation, end users can be more or less empowered to create new libraries and lists and customize the configurations.

Every organization has its own processes and methodologies for planning and testing, so those topics won’t be addressed in detail, but the topics revolving around list and library use and configuration will be looked at in detail to help readers better understand the capabilities of the lists, libraries, and related tools provided by SharePoint 2010, and then decide which are appropriate for the implementations.

Understanding the Range of List and Library Options

This section delves into more detail on the different options and provides some guidance on how they should be used from a high level. Due to the sheer number of lists and libraries as shown in Table 1, a detailed overview of each one is beyond the scope . This table clarifies whether the template will create a list or a library, whether the template is available in SharePoint Foundation 2010 or SharePoint Server 2010 Standard or Enterprise, and provides notes on what the list or library is designed by Microsoft to be used for, and key tidbits of information about effectively using the list or library.

Table 1. Library and List Options in SharePoint Foundation 2010 and SharePoint Server 2010 Standard and Enterprise
Template NameList or Library?Available in SharePoint Foundation 2010?Available in SharePoint Server 2010 Standard?Available in SharePoint Server 2010 Enterprise?Functionality and Notes
Document LibraryLibraryYesYesYesDesigned for general document storage.
Form LibraryLibraryYesYesYesIntended for storage of InfoPath Forms. Requires InfoPath 2007 or 2010 on the desktop for end users or SharePoint Server 2010 Enterprise and Enterprise CALs for end users.
Wiki Page LibraryLibraryYesYesYesManage wiki pages in one library.
Picture LibraryLibraryYesYesYesGeneral graphical file managements. Microsoft Picture Manager needs to be installed on the desktop to upload multiple files.
Asset LibraryLibraryNoYesYesDesigned to store Image, Audio, or Video files. Has Image, Audio, and Video content types enabled by default.
Slide LibraryLibraryNoYesYesStore PowerPoint slides. Must be published from PowerPoint 2007 or 2010.
Data Connection LibraryLibraryNoNoYesStore Office Data Connection (ODC) file or a Universal Data Connection (UDC) file. InfoPath 2010 is recommended for use in creating ODC or UDC files.
Report LibraryLibraryNoNoYesDesigned to store reports. Has the Report and Web Part Page with Status List content types available.
AnnouncementsListYesYesYesDesigned to store announcements with title, body, and expiration date information.
ContactsListYesYesYesDesigned to store contact information. If Connect to Outlook is used, will be recognized as Outlook 2007 or 2010 Contacts list and can be edited.
Discussion BoardListYesYesYesDesigned to store threaded discussions.
LinksListYesYesYesDesigned to store links with URL and Notes.
CalendarListYesYesYesDesigned to store items with start and end date and times. Has the Event content type available. If Connect to Outlook is used, will be recognized as Outlook 2007 or 2010 calendar, and can be edited.
TasksListYesYesYesDesigned to store task items assigned to a single person and have start date and due dates assigned to them along with other data. The Task and Summary Task content types are available by default. If Connect to Outlook is used, will be recognized as Outlook 2007 or 2010 task list and can be edited.
Project TasksListYesYesYesAn extension of the standard Tasks list, the Project Tasks list includes a Gantt style visualization feature. Can also be connected to Outlook 2007 or 2010.
Issue TrackingListYesYesYesDesigned to store items assigned to a single person, and includes description, category, and other data. Can have related issues.
SurveyListYesYesYesDesigned for soliciting input from users. Input can have usernames visible or by anonymous. Branching logic can be used. Ratings scale and Likert scale are available.
Custom ListListYesYesYesBlank list that contains the Title field and can be customized to add additional fields as needed.
Custom List in Datasheet ViewListYesYesYesSame as Custom List, but uses a Datasheet view for the default view. The client configuration must support Datasheet view or user won’t be able to use the Datasheet view.
External ListListYesYesYesThis requires that an External content type has been defined by the farm administrator.
Import SpreadsheetListYesYesYesCreates a list from an Excel spreadsheet and translates Excel columns to SharePoint columns.
Status ListListNoNoYesAllows the creation of Indicators that access a view within a list or library, and then calculate the number or percentage of items that meet certain criteria. Values can then be defined for Red (warning value reached), Yellow (between warning value and goal value), and Green (goal exceeded) values.

Although this list is certainly not enough to make the final decision about which lists and libraries the organization will support and make available to specific sets of users, it can serve as a starting point, and the grid can be expanded for use during the planning process. The design team can simply review the lists and libraries, make decisions about whether to use each one, and determine whether specific lists or libraries meet the needs of a subset of users, groups, or divisions and verify that they are all included in the version of SharePoint that the organization has chosen. If an older version of Office is being used by the organization, such as Office 2003, certain libraries will have limited functionality, such as the Slide Library, which can only have slides published to it from PowerPoint 2007 or 2010. Likewise, InfoPath is required to publish forms to a form library and recommended to create ODC or UDC files in a data connection library.

Leveraging the Team Site Template for Standardized Lists and Libraries

Organizations that want to minimize the design and planning process can of course choose to use the team site template and stick to the default lists and libraries provided in it, rather than spend time discussing the merits of the range of lists and libraries. The team site template contains the following lists and libraries:

  • Shared Documents document library

  • Site Assets document library

  • Site Pages wiki library

  • Announcements announcements list

  • Calendar calendar list

  • Links links list

  • Tasks tasks list

  • Team Discussion discussion board

The team site template has evolved over several editions of SharePoint and so represents a great deal of thought and review of which lists and libraries are of the most interest to typical user groups.

Tip

Add a picture library and a contacts list to departmental or team sites created from the Team Site template. The picture library is better suited to storing images than the Site Assets document library that is provided by default, and the contacts list is a very useful way of listing key internal or external contacts that are pertinent to site users.

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