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Exchange Server 2010 : Using Outlook to Send and Receive Digitally Signed and Encrypted Emails (part 2)

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3/27/2011 9:21:22 PM

Sending a Digitally Signed Email

With the email certificate installed, you can now begin the process of sending and receiving encrypted emails. However, to complete the process, you need to communicate with someone who also has a certificate to send and receive encrypted emails. Email encryption requires both the sender and the receiver to have valid certificates.

The easiest process for setting up encrypted email communications is to send a user a digitally signed email with a copy of your public key certificate attached. With a digitally signed email and a copy of your public key, the recipient can then add your certificate to their address book, and then they can reply to the message sending you their public key. After you have exchanged public keys, you can send and receive encrypted emails.

The process for sending a person a digitally signed email with your public key is as follows:

1.
Launch Outlook 2007.

2.
Create a new email by selecting Actions, New Mail Message.

3.
Enter the recipient’s email address that you want to communicate with in the To field, and enter a subject such as “Initial Email for Secured Communications.”

4.
For the body of the message, you might want to enter text such as “Here is an email message that will help us initiate secured communications. I am attaching a copy of my certificate for you to install; please reply to the message with a copy of your certificate.”

Note

Writing a message in the body of the email might not be necessary; however, in this day and age of spam filters, if you just send a message with your digital signature and an attachment of your public key, the message will frequently be quarantined in the recipient’s spam filter. So, it is best to write a few words describing what you are doing as part of the message.

5.
On the Options tab at the top of the page, select Sign and ensure that it is highlighted. To see what settings this affects, you can click the arrow at the bottom of the Options box, and then click the Security Settings button.

6.
The Add Digital Signature to This Message and Send This Message as Clear Text Signed check boxes should already be selected, as shown in Figure 1.



Figure 1. Security properties for sending an initial secured message.


7.
After selecting the Change Settings button, you should see that the Send These Certificates with Signed Messages check box is already selected. If it is not, select the box so that your certificate is sent with the message, and then click OK.

8.
Click OK and then click Close.

9.
Click Send to send the message.

Your message will now be sent to the recipient with a copy of your key in a digitally signed email message. When the recipient opens the message, an error will likely appear that says “There are problems with the signature. Click the signature button for details,” as shown in Figure 2. This message is because the certificate being received is from a domain with which they have not communicated in a secured or encrypted manner in the past.

Figure 2. Initial receipt of a digitally signed but not trusted message.

After confirming that you indeed sent the message and deciding to trust your certificate, the recipient should do the following:

1.
Click on the yellow warning icon on the right side of the email message; a warning dialog box opens, as shown in Figure 3.

Figure 3. Certificate Authority Information warning dialog box.


2.
Because you (the recipient) have confirmed the validity of the sender, click Trust.

3.
A message box opens that warns and prompts that the recipient is trusting the sender. Click Yes to accept the trust.

4.
Close and reopen the email. The error no longer appears, and the digital signature is confirmed.

Your certificate has now been installed on the recipient’s system; they now need to send you their certificate so you can follow the exact same procedures to install their certificate on your system. 

Sending Encrypted Email Messages

After you have exchanged certificates, you can now send and receive fully encrypted email messages with another individual. To do so, complete the following steps:

1.
Launch Outlook 2007.

2.
Create a new email by selecting Actions, New Mail Message.

3.
Enter the recipient’s email address in the To field, and enter a subject such as “Encrypted Email Message.”

4.
For the body of the message, you might want to enter text such as “Here is an email message that should now be encrypted. Please let me know if you successfully receive this message.”

5.
On the Options tab at the top of the page, select Encrypt and ensure that it is highlighted. To see what settings this affects, you can click the arrow at the bottom of the Options box, and then click the Security Settings button.

6.
The Encrypt Message Contents and Attachments check box should be selected. Click OK, and then click Close.

7.
Click Send to send the message.

The recipient will receive an encrypted copy of your message. This process not only works within Microsoft Outlook within an organization, but also works the same way when you want to send and receive encrypted messages to individuals outside of your organization. If the recipient is also running Outlook 2007 or Outlook 2003, the process to install your certificate into their address book is the same as described previously. If the recipient is using a different email system, they might need to detach the certificate, save it, and manually save the certificate into their address book.

Other -----------------
- Implementing Secured Email Communications with Exchange Server 2010 (part 2)
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