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Exchange Server 2007 : Securing Access to ActiveSync with Secure Sockets Layer Encryption (part 3) - Installing a Root Certificate on a Windows Mobile Device

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10/24/2011 9:15:27 AM

Forcing SSL Encryption for ActiveSync Traffic

After either a third-party or a local internal certificate has been installed on a CAS, it is typical to then set up the CAS to have ActiveSync traffic forced to use SSL encryption, rather than allow that traffic to use the unencrypted HTTP. To solve this problem, SSL encryption must be forced from the CAS via the following procedure:

1.
On the CAS, open IIS Manager (Start, All Programs, Administrative Tools, Internet Information Services [IIS] Manager).

2.
Navigate to Internet Information Services, Web Sites, OWA Web Site (usually named Default Web Site).

3.
Right-click on the Microsoft-Server-ActiveSync virtual directory (under the Virtual Server), and choose Properties on the shortcut menu.

4.
Click the Directory Security tab.

5.
Under Secure Communications, click the Edit button.

6.
From the Secure Communications dialog box, shown in Figure 7, check the Require Secure Channel (SSL) and Require 128-bit Encryption check boxes.

Figure 7. Forcing SSL encryption on the ActiveSync virtual directory.


7.
Click OK and then click OK again.

Installing a Root Certificate on a Windows Mobile Device

If a third-party or self-generated certificate authority is used for ActiveSync, Windows Mobile devices must be configured to trust that CA. If they are not configured like this, they will error out with something similar to the error shown in Figure 8 when attempting to connect via ActiveSync.

Figure 8. Viewing the third-party certificate error on a Windows Mobile device.


For Windows desktops and laptops, this task is relatively straightforward, and involves simply installing the enterprise root CA for this third-party certificate into the Trusted Root Certificate Authority group for the machine. For Windows Mobile devices, however, the enterprise root certificate must first be exported to a .cer file, which then needs to be copied physically to the device, either via a memory card or with ActiveSync. After being copied, the .cer file can be installed by clicking on it. To export the Enterprise Certificate, perform the following steps:

1.
On the CAS, open IIS Manager (Start, All Programs, Administrative Tools, Internet Information Services [IIS] Manager).

2.
Navigate to Internet Information Services, Web Sites, OWA Web Site (usually named Default Web Site).

3.
Right-click on the virtual server, and choose Properties.

4.
Select the Directory Security tab.

5.
Under Secure Communications, click View Certificate.

6.
Under the Certification Path, select the root certificate from the path, such as that shown in Figure 9, and click View Certificate.

Figure 9. Viewing the certification path.


Note

Be sure to select the root certificate, and not the actual certificate used for the virtual server (that is, mail.companyabc.com in this example).

7.
Click the Details tab.

8.
Click the Copy to File button.

9.
In the Certificate Export Wizard, click Next on the welcome screen.

10.
Select to export the certificate into a DER encoded binary form, as shown in Figure 10. Click Next to continue.

Figure 10. Exporting the root certificate to a .cer file.


11.
Enter a filename for the .cer file, and click Next.

12.
Click Finish upon completion of the wizard.

After the certificate has been exported, it must be copied to the Windows Mobile device, either through the Explore button in Microsoft ActiveSync (while the device is cradled), or via a memory chip.

After the .cer file is installed, clicking on it using the File Explorer in Windows Mobile (Start, Programs, File Explorer) invokes a dialog box similar to the one shown in Figure 11 warning that you are about to install the certificate. Click Yes and the certificate will be automatically installed and ActiveSync over SSL can be performed.

Figure 11. Installing a third-party certificate on Windows Mobile.

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