3. Configuring Windows Live Mail for the First Time
You can install Windows Live Mail as part of the Windows Live applications. It runs the Add An E-Mail
Account Wizard the first time you start the application. You also can
access this wizard at any time to configure additional accounts by
clicking the Add E-Mail Account link while working with the Mail view.
You configure Windows Live Mail by completing the following steps:
Type the e-mail address and password of the user. Be sure to type the e-mail user name as well as the domain name, such as [email protected]. In the Display Name text box, type the name that will appear in the From field of outgoing messages for this user, such as William Stanek. Click Next. If
you are configuring e-mail for Hotmail, Yahoo, or another online
service, Windows Live Mail automatically configures itself for the
service and then attempts to connect to the service to download your
mailbox and related folders. In some cases, you might be required to
subscribe to a specific service to use Windows Live Mail with the
service. If Windows Live Mail successfully connects to the service,
you're done and don't need to follow the remaining steps. If Windows
Live Mail can't connect to the service, ensure you've entered the
correct e-mail address and password, or perform a required procedure,
such as upgrading to Yahoo Plus. If
you're configuring a connection to mail servers in your organization or
other mail servers Windows Live Mail doesn't recognize, you need to
manually configure mail. As shown in Figure 16-2,
select the type of protocol to use for the incoming mail server as
POP3, IMAP4, or HTTP. The advantages and disadvantages of these
protocols are as follows: POP3
is used to check mail on an e-mail server and download it to the user's
inbox. The user can't access private or public folders on the server.
By using advanced configuration settings, the user can elect to download
the mail and leave it on the server for future use. By leaving the mail
on the server, the user can check mail on a home computer and still
download it to an office computer later. IMAP4
is used to check mail on an e-mail server and download message headers.
The user can then access each e-mail individually and download it.
Unlike POP3, IMAP4 has no option to leave mail on the server. IMAP4 also
lets users access public and private folders on an Exchange server. It
is best suited for users who have a single computer, such as a laptop,
that they use to check mail both at the office and away from it. HTTP
is used to check mail on a Web-based e-mail server, such as Hotmail or
MSN. The user can then access e-mail through Windows Live Mail instead
of through a Web browser.
If
you select POP3 or IMAP4, you must enter the fully qualified domain
name for the incoming and outgoing mail servers. Although these entries
are often the same, some organizations have different incoming and
outgoing mail servers. If you are not certain of your mail servers'
fully qualified domain names, contact your network administrator.
Note:
If you're connecting to
Exchange with POP3 or IMAP4, you should enter the fully qualified domain
name for the Exchange server instead of the host name. For example, you
would use MailServer.cpandl.com instead of MailServer. This ensures
Outlook can find the Exchange server.
If
the incoming server, outgoing server, or both servers require a secure
connection, select the related check box to enable Secure Sockets Layer
(SSL). Confirm
that the login ID is correct. The login ID is usually the same as the
e-mail user name. For some mail servers, however, you might need to
enter the name of the domain as well. You type this information in the
form: domain\e-mail_alias, such as technology\williams. In some cases, you might need to type this information in the form: domain/e-mail_alias, such as technology/williams. If
the mail server requires a user name and password when a user sends
mail in addition to when a user retrieves mail, select the My Outgoing
Server Requires Authentication check box.
Note:
To enhance security,
most mail servers should require a user name and password for both
sending and receiving mail. If a password isn't required for sending
mail, the mail server might be vulnerable to exploitation.
Click Next, and then click Finish to complete the configuration.
4. Configuring Outlook for Exchange
If you didn't configure
Outlook to use Exchange Server the first time it was started, don't
worry: You can change the Outlook configuration to use Exchange. It does
take a bit of extra work, however.
To get started, you should close Outlook if it is started, and then follow these steps to configure Outlook to use Exchange:
Start
the Mail utility. Click Start, and then click Control Panel. In Control
Panel, click Small Icons on the View By list and then double-click
Mail. If you are using a 64-bit operating system, the Mail utility is
listed under the 32-bit Control Panel. In Control Panel, click Small
Icons on the View By list, double-click 32-Bit Control Panel, and then
double-click Mail. In the Mail Setup–Outlook dialog box, click E-Mail Accounts. The Accounts Settings dialog box appears. In the Account Settings dialog box, the E-Mail tab is selected by default. Click New. This starts the Add New Account wizard. When you finish the previous procedure, close all the open dialog boxes, and then start Outlook.
5. Adding Internet Mail Accounts to Outlook and Windows Live Mail
Through e-mail account
configuration, Outlook supports only one Exchange Server account at a
time.
Although you can configure
only one Exchange e-mail account at a time, both Outlook and Windows
Live Mail allow you to retrieve mail from multiple Internet servers. For
example, you can configure Outlook to check mail on the corporate
Exchange server, a personal account on Earthlink, and a personal account
on MSN Hotmail.
5.1. Adding Internet Mail Accounts in Outlook
You can add Internet mail accounts to Outlook. In Outlook 2007, complete the following steps:
Display the Account Settings dialog box by selecting Tools and then selecting Account Settings. In the Account Settings dialog box, the E-Mail tab is selected by default. Click New. On the Choose E-Mail Service page, select Microsoft Exchange, POP3, IMAP, Or HTTP and then click Next.
In Outlook
2010, click the Office button, click Account Settings, and then select
Add Account. Follow steps 4–10 outlined previously in the Section 16.1.2.2 section.
5.2. Adding Internet Mail Accounts in Windows Live Mail
With Windows Live Mail, you add Internet mail accounts by completing the following steps:
On the Views list, click Mail and then click Add E-Mail Account. This starts the Add An E-Mail Account Wizard.
6. Repairing and Changing Outlook Mail Accounts
When you first configure
Outlook on a computer, you can configure it to connect to an Exchange
server, to Internet e-mail, or to another e-mail server. With Exchange
Server, Outlook uses MAPI to connect to the RPC Client Access service on
the appropriate Client Access server, and the RPC Client Access service
connects Outlook to the appropriate Mailbox server for the user by
proxying or redirecting the connection as necessary. Outlook clients
remain connected to the Client Access server. They use the RPC Client
Access service as the MAPI endpoint, and the Address Book service as the
Active Directory endpoint. The Client Access server that is proxying or
redirecting the connection for them then communicates with the
appropriate Mailbox server using MAPI/RPC.
Because of how this
connection process works, the underlying infrastructure is transparent
to users—they are connected automatically to their mailbox. If a user's
mailbox is moved to a different server within the Exchange organization,
the user is connected to this server automatically the next time he or
she starts Outlook. If, for some reason, a user has a problem connecting
to Exchange Server or needs to get updated configuration settings, you
can accomplish this with a repair operation. Repairing the user's account restarts the Auto Account Setup feature.
With non-Exchange servers,
access to e-mail very much depends on the account and server
configuration remaining the same. If the account or server configuration
changes, the account configuration in Outlook must be updated. The
easiest way to do this is with a repair operation.
To start a repair, follow these steps:
Log on as the domain account of the user for which you are repairing e-mail. In
Outlook 2007, display the Account Settings dialog box by selecting
Tools, and then selecting Account Settings. In Outlook 2010, click the
Office button, click the Account Settings button, and then select the
Account Settings option. In
the Account Settings dialog box, the E-Mail tab lists all currently
configured e-mail accounts by name. Select the account to repair and
then click Repair. On
the Auto Account Setup page, check the account settings. With Exchange
accounts for domain users, you cannot change the displayed information.
With other accounts, you can modify the user's e-mail address and
password, which might be necessary. When
you click Next, the Repair E-Mail Account Wizard contacts the mail
server and tries to determine the correct account settings. If the
auto-configuration and server logon are successful, click Finish. Skip
the remaining steps in this procedure. If
auto-configuration is not successful, click Next so that the wizard can
attempt to establish an unencrypted connection to the server. If the
auto-configuration and server logon are successful this time, click
Finish and then skip the remaining steps in this procedure. If
auto-configuration fails twice, you can try to configure settings
manually. Select the Manually Configure Settings check box, and then
click Next. Use
the fields provided to update the mail account configuration. If you
need to configure additional settings beyond the user, server, and logon
information, click More Settings, and then use the Properties dialog
box provided to configure the additional required settings. When you are
finished, click OK to close the Properties dialog box. Check the new settings by clicking Test Account Settings. Click Next, and then click Finish.
In some cases, if you've
incorrectly configured Exchange, you might not be able to start Outlook
and access the Account Settings dialog box. In this case, you can repair
the settings using the following procedure:
Start
the Mail utility. Click Start, and then click Control Panel. In Control
Panel, click Small Icons on the View By list and then double-click
Mail. If you are using a 64-bit operating system, the Mail utility is
listed under the 32-Bit Control Panel. In Control Panel, click Small
Icons on the View By list , double-click 32-Bit Control Panel, and then
double-click Mail. In the Mail Setup–Outlook dialog box, click E-Mail Accounts. The Accounts Settings dialog box appears. In the Account Settings dialog box, the E-Mail tab is selected by default. Click the incorrectly configured Exchange account and then do the following: When you are finished, close the Mail Setup–Outlook dialog box, and then start Outlook.
For POP3 or IMAP4, you can change a user's e-mail configuration at any time by completing the following steps:
In
Outlook 2007, display the Account Settings dialog box by selecting
Tools, and then selecting Account Settings. In Outlook 2010, click the
Office button, click the Account Settings button, and then select the
Account Settings option. In
the Account Settings dialog box, the E-Mail tab lists all currently
configured e-mail accounts by name. Select the account you want to work
with, and then click Change. Use
the fields provided to update the mail account configuration. If you
need to configure additional settings beyond the user, server, and logon
information, click More Settings, and then use the Properties dialog
box provided to configure the additional required settings. When you are
finished, click OK to close the Properties dialog box. Check the new settings by clicking Test Account Settings. Click Next, and then click Finish.
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