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Monitoring Exchange Server 2010 : Debugging Network Connectivity (part 4) - Using Exchange Server ActiveSync

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5/19/2011 11:37:16 AM
.8. Using Exchange Server ActiveSync

Exchange Server ActiveSync is the messaging component of Exchange Server 2010 that relays messages to mobile devices. Windows Server 2008 and Windows Server 2008 R2 use Windows Mobile Device Center version 6.1, which is a version of ActiveSync.

You can use the EMS to create a Microsoft Exchange ActiveSync virtual directory in Microsoft Exchange Server 2010. When Exchange server 2010 is installed, a new ActiveSync virtual directory named Microsoft-Server-ActiveSync is created in the default Internet Information Services (IIS) website. You can optionally create additional Exchange Server 2010 ActiveSync virtual directories in websites other than the default website. All the ActiveSync virtual directories you create have the name Microsoft-Server-ActiveSync.

For example, the following EMS command creates a new ActiveSync virtual directory in the adatum.com website:

New-ActiveSyncVirtualDirectory -WebSiteName "Adatum.com"

When you install the Client Access server role on Exchange Server 2010, ActiveSync is enabled by default, and an ActiveSync virtual directory is created on the Client Access server. You can then configure the virtual directory using either the EMC or the EMS.

To use the EMC to configure ActiveSync virtual directory properties, open the EMC, expand the Console tree, and carry out the following procedure:

  1. In the console tree under Server Configuration, click Client Access.

  2. In the Work pane, click the Exchange ActiveSync tab. Right-click Microsoft-Server-ActiveSync and click Properties.

  3. In the General tab, you can view display-only information about the ActiveSync virtual directory and set internal and external URLs.

  4. On the Authentication tab, shown in Figure 7, you can control the authentication methods for the Exchange ActiveSync virtual directory.

    Figure 7. Authentication methods for the Exchange ActiveSync virtual directory


  5. On the Remote File Servers tab, you specify allowed and blocked host names for ActiveSync clients. This tab also allows you to configure which domains are treated as internal. You can use the Block List to configure a list of host names of servers to which clients are denied access and the Allow List to configure a list of host names of servers on which clients are allowed to access files. The Block list takes precedence over the Allow list. You can use the Unknown Servers list to specify how to access files from host names not listed in either the Block list or the Allow list. The default value is Allow. Use the Enter The Domain Suffixes That Should Be Treated As Internal control to configure specific host names as internal host names.

You can also use the EMS to configure the Exchange ActiveSync virtual directory properties. For example, the following command configures the Exchange ActiveSync virtual directory with Basic authentication and an External URL of http://adatum.com/Microsoft-Server-ActiveSync:

Set-ActiveSyncVirtualDirectory -Identity "http://adatum/microsoft-server-activesync"
-BasicAuthEnabled:$true -ExternalURL http://adatum.com/Microsoft-Server-ActiveSync


The following example configures the Exchange ActiveSync virtual directory with Basic authentication:

Set-ActiveSyncVirtualDirectory -Identity "adatum\microsoft-server-activesync"
-BasicAuthEnabled:$true


By default, users are enabled for ActiveSync in Exchange Server 2010. You can disable Exchange ActiveSync for a user by using the EMC or the EMS.

To use the EMC to disable Exchange ActiveSync for a user, open the EMC and expand the Console tree, then carry out the following procedure:

  1. Click Mailbox under Recipient Configuration in the Console tree.

  2. Right-click the user’s mailbox and then click Properties.

  3. Click the Mailbox Features tab.

  4. Click Exchange ActiveSync and then click Disable.

  5. Click OK.

To enable Exchange ActiveSync for a user for whom it has previously been disabled, you carry out the same procedure except that you click Enable after you have clicked Exchange ActiveSync.

You can also use the EMS to disable Exchange ActiveSync for a user. The following command disables Exchange ActiveSync for the mailbox user Don Hall in the Adatum.com domain:

Set-CASMailbox -Identity [email protected] -ActiveSyncEnabled $false

To use the EMS to enable Exchange ActiveSync for a user for whom it has previously been disabled, you would enter a command similar to the following:

Set-CASMailbox -Identity [email protected] -ActiveSyncEnabled $true

You can restrict access to ActiveSync by using the device ID. This feature prevents users from synchronizing, for example, unauthorized mobile phones with Exchange Server 2010. By default, if ActiveSync is enabled for a user, that user can synchronize the Exchange mailbox with any mobile phone. To restrict a user to a specific mobile phone, you use the ActiveSyncAllowedDeviceIDs parameter of the Set-CASMailbox cmdlet. For example, the following command permits Don Hall to synchronize two mobile phones identified by their device IDs, where these IDs are specified by the variables <DeviceID_01> and <DeviceID_02>”:

Set-CASMailbox -Identity: -Identity [email protected] -ActiveSyncAllowedDeviceIDs:
"<DeviceID_01>","<DeviceID_02>"
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