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Troubleshooting Boot Issues (part 2) - Using MSConfig & Startup and Recovery Options

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5/23/2011 11:39:44 AM

3. Using MSConfig

The System Configuration utility (MSConfig) is a useful tool that can be used to modify different system configuration settings, boot options, and startup options. You can access it by clicking Start, typing msconfig in the Search box, and pressing Enter. It's also available in the Administrator Tools section of the Control Panel. MSConfig has several tabs that can be manipulated.

Figure 4 shows the General tab of the System Configuration utility. You can modify the start of the system. Normal Startup is the default. If you select Diagnostic Startup, it will start Windows with basic services and drivers only so that you can rule out basic Windows files as the source of a problem. Selective Startup allows you pick and choose which drivers and services will start.

Figure 4. System Configuration General tab

You can modify which services and applications start from the Services and Startup tabs. Each service and application that is installed and configured to start automatically is checked. When you uncheck any of the blocks in Services or Startup, the Startup Selection will change from Normal Startup to Selective Startup.

Using a Selective Startup can sometimes be helpful when troubleshooting malware. If the malware won't allow itself to be deinstalled while it's running or won't stop, you can deselect the problem application or service in the Services or Startup tab and reboot the system. The system will run normally without the malware.


Figure 5 shows the Boot tab of System Configuration with the Advanced Options. You can use this to choose one of the Safe Modes without pressing the F8 key to access the Advanced Boot Options. The Make All Boot Settings Permanent selection will result in the current settings being configured as a Normal Startup in the BCD store.

If you click the Advanced Options button, the BOOT Advanced Options page will open. You can limit the number of processors or the amount of memory used on the next boot. You can use this to narrow down suspect hardware or simulate the operation of the system with less hardware.

The last tab is the Tools tab. This is actually a pretty cool addition to the MSConfig utility. It provides quick links to several very useful tools.

Figure 5. System Configuration Boot tab

Figure 6 shows the Tools tab. You can select any tool in the list and click the Launch button to start it. Some tools, like IPConfig shown in the figure, have advanced options that can be selected.

Figure 6. System Configuration Tools tab

You can consider this a great list of tools that you should know both for on-the-job use and for preparing for Windows 7 certification exams. Start at the top and go through the entire list until you're familiar with each tool, its purpose, and how to use it. This tab includes links to the following tools:

  • About Windows

  • Change UAC Settings

  • Action Center

  • Windows Troubleshooting

  • Computer Management

  • System Information

  • Event Viewer

  • Programs

  • System Properties

  • Internet Options

  • Internet Protocol Configuration (IPConfig)

  • Performance Monitor

  • Resource Monitor

  • Task Manager

  • Command Prompt

  • Registry Editor

  • Remote Assistance

  • System Restore

4. Startup and Recovery Options

Another way the BCD store can be modified is from the Startup And Recovery options page. You can access this page by selecting the Advanced tab of the System Properties page. The Startup And Recovery options page is shown in Figure 7.

Figure 7. Startup And Recovery options

The System Startup section is most useful if you have a dual-boot or multiboot configuration, where your system has more than one operating system installed, allowing you to boot to different operating systems at different times. Here you can modify which operating system will load by default. You can also modify how long to wait before loading the default operating system.

The recovery mode setting will apply only if your system is in recovery mode. Depending on the recovery procedure occurring, the user may be given a choice, or the system may launch into a single recovery option.

Setting the time to 0 seconds for any of these options will result in the default choice launching without giving the user an option.

System Failure settings are at the bottom of this page. The available choices are as follows:


Write An Event To The System Log

This allows you to use the Event Viewer later to view the details of the event.


Automatically Restart

When this option is checked, the system will attempt to reboot if a fatal error causes it to crash before the boot completes.


Write Debugging Information

You can select None, Small Memory Dump (128 KB), or Kernel Memory Dump. The default location and filename are shown (c:\memory.dmp), but they can be modified. In order to create this dump file, you need to have two things in place: The paging file must be located on the same drive as the operating system, and this drive must have enough space to hold the dump file. The dump file can be as large as 50 percent of the physical RAM, so if you have 6 GB of RAM, the target drive must have at least 3 GB of free space. You can modify the default behavior of the dump file by modifying the registry. This KB article shows how: http://support.microsoft.com/kb/969028.

Other -----------------
- Troubleshooting Boot Issues (part 1) - Understanding the Boot Phases & Using Advanced Boot Options
- Managing Hardware in Windows 7 (part 2) - Managing BIOS & Managing Devices
- Managing Hardware in Windows 7 (part 1) - Managing Memory & Managing Disks
- Maintaining and Troubleshooting Windows 7 : Using Windows RE (part 2) - Using the WinRE
- Maintaining and Troubleshooting Windows 7 : Using Windows RE (part 1) - Accessing the WinRE
- Maintaining and Troubleshooting Windows 7 : Identifying and Resolving Performance Issues (part 3) - Managing Power Settings
- Maintaining and Troubleshooting Windows 7 : Identifying and Resolving Performance Issues (part 2) - Configuring Services
- Maintaining and Troubleshooting Windows 7 : Identifying and Resolving Performance Issues (part 1) - Analyzing Logs with Event Viewer & Using the Action Center
- Managing the Life Cycle—Keeping Windows 7 Up to Date : Using Windows Server Update Services
- Managing the Life Cycle—Keeping Windows 7 Up to Date : Using MBSA for Security Audits
 
 
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