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Exchange Server 2007 : Designing Exchange Server Roles in an Exchange Environment

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8/8/2012 3:12:46 PM
Exchange 2007 was designed to be resilient and be able to adapt to a wide variety of deployment scenarios. Part of this design revolves around the concept that individual servers can play one or more roles for an organization. Each of these roles provides for specific functionality that is commonly performed by Exchange servers, such as Mailbox server or Client Access server (formerly referred to as an OWA server).

Central to the understanding of Exchange 2007 and how to design and architect it is the understanding of these individual roles. During the design process, understanding server roles is central to proper server placement.

The individual server roles in Exchange 2007 are as follows:

  • Mailbox server role

  • Client Access server role

  • Edge Transport role

  • Hub Transport role

  • Unified Messaging role

Each of these roles is described in more detail in the subsequent sections.

Planning for the Mailbox Server Role

The Mailbox server role is the central role in an Exchange topology as it is the server that stores the actual mailboxes of the user. Therefore, Mailbox servers are often the most critical for an organization, and are given the most attention.

With the Enterprise Edition of Exchange, a Mailbox server can hold anywhere from 1 to 50 databases on it. Each of the databases are theoretically unlimited in size, although it is wise to keep an individual database limited to 100GB or less for performance and recovery scenarios.

Note

In large organizations, a single server or a cluster of servers is often dedicated to individual server roles. That said, a single server can also be assigned other roles, such as the Client Access server role, in the interest of consolidating the number of servers deployed. The only limitation to this is the Edge server role, which must exist by itself and cannot be installed on a server that holds other roles.


Planning for the Client Access Server Role

The Client Access server role in Exchange is the role that controls access to mailboxes from all clients that aren’t Microsoft Outlook and that don’t utilize Messaging Application Programming Interface (MAPI) connections. It is the component that controls access to mailboxes via the following mechanisms:

  • Outlook Web Access (OWA)

  • Exchange ActiveSync

  • Outlook Anywhere (formerly RPC over HTTP)

  • Post Office Protocol 3 (POP3)

  • Internet Message Access Protocol (IMAP4)

In addition, CAS systems also handle the following two special services in an Exchange topology:

  • Autodiscover service— The Autodiscover service allows clients to determine their synchronization settings (such as Mailbox server and so on) by entering in their SMTP address and their credentials. It is supported across standard OWA connections.

  • Availability service— The Availability service is the replacement for Free/Busy functionality in Exchange 2000/2003. It is responsible for making a user’s calendar availability visible to other users making meeting requests.

Client access servers in Exchange 2007 are the equivalent of Exchange 2000/2003 front-end servers, but include additional functionality above and beyond what front-end servers performed. In addition, one major difference between the two types of servers is that client access servers in Exchange 2007 communicate via fast remote procedure calls (RPCs) between themselves and Mailbox servers. Exchange 2000/2003 servers used unencrypted Hypertext Transfer Protocol (HTTP) to communicate between the systems.

Planning for the Edge Transport Role

The Edge Transport role is new in Exchange 2007 and is a completely new concept. Edge Transport servers are standalone, workgroup members that are meant to reside in the demilitarized zone (DMZ) of a firewall. They do not require access to any internal resources, except for a one-way synchronization of specific configuration information from Active Directory via a process called EdgeSync.

Edge Transport servers hold a small instance of Active Directory Application Mode (ADAM), which is used to store specific configuration information, such as the location of Hub Transport servers within the topology. ADAM is a service that is often known as Active Directory Light, and can be thought of as a scaled-down version of a separate Active Directory forest that runs as a service on a machine.

The Edge Transport role is the role that provides for spam and virus filtering, as Microsoft has moved the emphasis on this type of protection to incoming and outgoing messages. Essentially, this role is a method in which Microsoft intends to capture some of the market taken by SMTP relay systems and virus scanners, which have traditionally been taken by third-party products provided by virus-scanning companies and UNIX sendmail hosts.

In large organizations, redundancy can be built in to Edge Transport services through simple DNS round-robin or with the use of a third-party, load-balancing service between requests sent to the servers.

Planning for the Hub Transport Role

The Hub Transport role is a server role that is responsible for the distribution of mail messages within an Exchange organization. There must be at least one Hub Transport role defined for each Active Directory site that contains a Mailbox server.

Note

The Hub Transport role can be added to a server running any other role, with only two exceptions. It cannot be added to a server that is an Edge Transport server, and it cannot be added to a server that is part of a cluster node.


Several special considerations exist for Hub Transport servers as follows:

  • Multiple Hub Transport servers can be established in a site to provide for redundancy and load balancing.

  • Exchange 2007 built-in protection features (antivirus and antispam) are not enabled by default on Hub Transport servers. Instead, they are enabled on Edge Transport servers. If needed, they can be enabled on a Hub Transport server by running a Management Shell script.

  • Messaging policy and compliance features are enabled on Hub Transport servers and can be used to add disclaimers, control attachment sizes, encrypt messages, and block specific content.

Planning for the Unified Messaging Role

The Unified Messaging role in Exchange 2007 is a new concept for Exchange technologies. This role allows fax, voice mail, and email to be integrated into a user’s mailbox.

The Unified Messaging role can be installed on multiple servers, although it is recommended that it only be installed when the infrastructure to support it exists in the organization. The Unified Messaging role requires integration with a third-party Private Branch Exchange (PBX) system. As Exchange 2007 progresses, this role will become more important.

Understanding a Sample Deployment Scenario

A better understanding of Exchange Server roles can be achieved by looking at sample deployment scenarios that utilize these roles. For example, Figure 1 illustrates a large enterprise deployment of Exchange that takes advantage of all of the unique server roles.

Figure 1. Examining an Enterprise Exchange deployment.

In this design, the following key deployment features are illustrated:

  • Cluster Continuous Replication (CCR) clusters of Exchange Mailbox servers are distributed between the two main locations.

  • Dedicated Hub Transport servers distribute mail between the two major sites in San Francisco and Zurich.

  • Medium-sized sites such as Kiev and Lisbon make use of combined Mailbox/Hub Transport server systems.

  • Client access servers are set up in the two main sites, to provide for two Internet presences for OWA and Outlook Anywhere.

  • Edge Transport servers process inbound and outbound mail in the DMZ locations in San Francisco and Zurich.

  • Unified Messaging servers exist in the main hub sites and are provided as a service for users in those locations. The servers are directly connected to PBX systems in those locations.

  • Smaller sites such as Minneapolis, Odessa, and Singapore have their mailboxes hosted in the two hub locations and use the client access servers with Outlook Anywhere to access their mailboxes remotely.

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