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Microsoft Systems Management Server 2003 : Defining and Configuring Site Systems (part 2) - Client Access Points

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5/1/2012 5:38:56 PM

Client Access Points

The CAP is an SMS site system that functions as the main exchange point between SMS Legacy Clients and the SMS site server. If you’re using Advanced Clients only in your SMS site, you don’t need to configure any additional CAPs. Components of SMS Legacy Clients such as the Remote Tools and Hardware Inventory agents are installed from a CAP. Inventory, status, and discovery information that’s collected on a client is written to a CAP. Advertisement information and other client instructions are obtained from the CAP. When a client receives an advertisement for a program, it also includes a list of distribution points at which the client can find the package files.

When the site server is installed, it becomes a CAP by default. Typically, however, you’ll want to assign other site systems the CAP role and remove this role from the site server to reduce its resource requirements and improve its performance as well as load balancing the CAP function within your site network. CAPs are installed through the SMS Administrator Console as a site system setting. To assign the CAP role, follow these steps:

1.
In the SMS Administrator Console, navigate to the Site Settings folder and expand it.

2.
Highlight the Site Systems folder to display the list of site systems you have defined.

3.
Right-click the site system you want to assign as a CAP, and choose Properties from the context menu to display the Site Systems Properties window, as shown in Figure 6.

Figure 6. The General tab of the Site System Properties dialog box.


4.
Select the Client Access Point tab, as shown in Figure 7. Select the Use This Site System As A Client Access Point check box, and then click OK.

Figure 7. The Client Access Point tab of the Site System Properties dialog box.


5.
Click OK again to save this setting and begin the Site Control Manager process that will set up the new CAP.

If you want to remove the CAP role from the site server, right-click the site server and just follow the same procedures that you used to assign a CAP role to the site system; however, you should clear the Use This Site System As A Client Access Point check box when you’re in the Client Access tab.

When you enable a new CAP, you have identified a change to the site control information for the site. Recall that during that process, after the new site control file is generated, other components wake up and read the file to determine whether they need to perform any tasks. One of these components is Site Component Manager.

In this scenario, Site Component Manager wakes up and installs the SMS Executive service and the Inbox Manager Assistant thread on the new CAP if it’s a Windows server. The SMS Executive runs the Inbox Manager Assistant, which is used to copy inventory files, discovery records, and so on from the CAP to the site server. In addition, the Inbox Manager thread on the site server wakes up and creates the directory structure and share needed on the CAP for the Windows, as shown in Figure 8. The directory name and share is CAP_sitecode. This directory includes all the inboxes needed for client agents to write information generated on the client to the CAP and to write instructions that the client needs from the site server to the CAP. As you can see, the folder names in the CAP directory structure are fairly descriptive of the data that’s written.

Figure 8. The CAP directory structure, which contains the inboxes needed to write data from both the client and the site server.

Inbox Manager and Inbox Manager Assistant

Those of you who come from an SMS 2.0 or earlier environment might recognize the functions of Inbox Manager and Inbox Manager Assistant. For SMS 2003, both Inbox Manager and Inbox Manager Assistant are responsible for writing information from the site server to the CAP (Inbox Manager) and from the CAP to the site server (Inbox Manager Assistant), maintaining the integrity of the data and ensuring that it’s written to the appropriate inbox on the appropriate server.

Inbox Manager copies client component and configuration information, the site assignment list, advertisements, package instructions, and the SMS_def.mof file (hardware inventory definition) to the CAP. It wakes up when the site control file changes and when any inbox is written to or modified, and it reports status messages and logs activity in the Inboxmgr.log file if logging was enabled for this thread.

Inbox Manager Assistant copies client data records from the client inboxes on the CAP (Ccr.box, Ddr.box, Inventry.box, Sinv.box, and Statmsgs.box) to their counterpart inboxes on the site server. It wakes up when an inbox on the CAP has been written to or modified, reports its status messages, and logs activity to the Inboxast.log file on the CAP if logging was enabled for this thread.

For example, the client uses Ddr.box, Inventry.box, and Sinv.box to write discovery data records, hardware inventory files, and software inventory data. The site server uses Clicomp.box, Offerinf.box, and Pkginfo.box to write client configuration parameters, instruction and offer files for advertisements and packages, and package contents and location information.


The amount of time that the CAP installation takes will, of course, depend on your network’s performance level and on whether the installation will need to take place across a WAN connection. As with all site systems, Microsoft strongly suggests that CAPs be located on a LAN or be accessible through a fast and reliable remote connection.

The actual number of CAPs that you create will depend on several factors. Certainly the most significant factor will be the number of Legacy Clients that the site manages and their location within your network. Recall that CAPs provide the main point of contact between the SMS Legacy Client and the SMS site. The CAP provides client component configuration, advertisement, and package information to the Legacy Client, and it records and relays inventory, discovery, and status information from the client. The more Legacy Clients managed, the greater the resource requirement on the CAP. From another perspective, the larger the number of packages and advertisements the site generates, the greater the resource requirement will be at the CAP. In other words, there is no cookie-cutter approach in determining the optimum number of CAPs that should be created. You need to monitor resource usage on the CAP itself (using the Windows Performance console’s System Monitor utility, for example), monitor the network traffic that’s generated (using the SMS Network Monitor, for example), and consider the needs of the site and your organization.

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